Leave a Review Luna Ring
Very disappointing
This app is terrible. It takes forever to connect, it doesn’t send notifications, and it needs to stay open in the background to actually keep scores updating. I’ve tried other smart rings and Luna is the most disappointing.King93A
Very frustrating
When it works it is great but when it doesn’t I have a very light paperweight. I love the days when I it does work but I have had to reset this ring so many times in the two months I have had it. Limited customer support which generally takes over 24 hours to respond to a ticket which is not right to me. Should have standard working hours to reply (unless of course that many people are complaining which they are backlogged on).
Will definitely be looking into Oura now even though I don’t want to pay the subscription fee. Hopefully theirs works more consistentlyShow lessJenny B AZ
Buggy
I’m currently wearing a Polar monitor that has me clocked at 109 bpm. My Luna ring insists on 64 bpm. I took my pulse for 60 seconds and it’s 108 bpm. The Luna ring seems to be reading every other heart beat. It makes me wonder what other data points the Luna ring is getting wrong, given HR is such an easy thing to measure. Im a nightshift worker and it doesn’t seem to capture daytime sleeping. Thats a huge bummer for me.
Same issue others have with data collection. I don’t have any graphs at all. One day did have a smidge slightly bigger than a dot, but that’s been it so far. Super disappointing, not sure what the plan is for fixing that, but it seems to be the biggest complaint about the ring from other users as well.Show lessKay Tuesso