NUG inc. User Reviews

Top reviews

great deals

always has good deals daily

Great 👍🏾

Easy use love it

I am unable to use the app unless I share my location

I am sick and tired of being forced by apps to give away my personal information.

Forcing sharing of location of information clearly outlines the true intent of apps like these, they don’t really care about helping you as if they did you could use the app by searching using zip codes.

No, they want to harvest users info like McDonald’s or other apps that require you to share your location in order to use the service.

Think about the exchange of value: the app uses your location to find a store to place an order once, maybe a few times while the app devs hope your location is shared 24/7 to sell to data brokers. Does that seem like a fair trade?

This happens increasingly more now a days and people are either too ignorant or don’t care that they’re getting fleeced for a free burger or under the guise of security or additional features that can only be used if you share your location 24/7.

Sickening that business can do what they want while the gov refuses to protect or support consumers in any way in America. The best support we have is hoping daddy apple upholds their promises of privacy but they’re just as culpable as the app ecosystem they enable.
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Response from developer

Thank you for sharing your concerns with us. We understand your frustrations regarding the need to share personal information and location data, and we appreciate the opportunity to explain our position. We are legally required to ensure our services are only available to users within California at this time. This is necessary to comply with state regulations and to prevent unauthorized access from locations where our services are not permitted. Unfortunately, using zip codes alone does not provide the level of accuracy needed to meet these legal requirements. We want to assure you that your privacy and security are of utmost importance to us. While we do need to verify your location to comply with the law, we do not use or sell your location data for any other purposes. Your information is strictly used to provide you with the services you request and to ensure we operate within the legal boundaries set forth by state regulations. We are committed to being transparent about our practices and to protecting your personal information. If you have any further questions or concerns, please do not hesitate to reach out to us at support@nug.com

Broken App

I was asked to verify my phone number over 10x. I kept getting to the end of the sign up and would keep being asked to verify my phone number again and again and again

Response from developer

Thank you for bringing this issue to our attention. We sincerely apologize for the inconvenience you've experienced with our phone number verification process. We understand how frustrating it must be to repeatedly verify your phone number without being able to complete the sign-up process. Please email us at support@nug.com so an associate can assist you immediately and ensure you are taken care of for the inconvenience!

Not worth getting

Not all products are listed and not all of their brands they carry it’s listed and you can’t find NUG’s deal they have in store

Response from developer

Thank you for reaching out to us and bringing this to our attention. We apologize for any inconvenience caused by the incomplete product listings or the absence of certain deals on our platform. Your feedback is valuable to us, and we are committed to enhancing your experience. If you have any specific products or brands you are looking for, please let us know, and we will do our best to assist you.Our team strives to ensure that all available products and deals are accurately represented online. However, there may be instances where updates are delayed or certain products and deals are not listed based on inventory. We are currently working to improve our system to provide a more comprehensive and up-to-date inventory. Your feedback is valuable to us, and we are committed to enhancing your experience. If you have any specific products or brands you are looking for, please let us know, and we will do our best to assist you.

Upload new ID error messages

My ID on file is expired and I’m unable to upload my new ID. Every time I try I get an error message. Essentially I’m unable to make any orders because the app won’t let me update my ID

Response from developer

Hi! Please email us at support@nug.com and an associate can ensure to update your profile with your new ID

New App

New app makes pick up easy and quick!

The future of cannabis

Seamless and easy. They even have rewards that you can redeem!!

Great!

Welcome to the future.

Nice

Earning points on my purchase now and already redeemed my rewards

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