NUG inc. User Reviews

Top reviews

INVALID EMAIL

it won’t even let me create an account in the first place i have all the correct information and it won’t fix even after all reset

Response from developer

Sorry to hear about the difficulty you're facing. Our team is actively addressing this issue. Have you attempted creating an account on app.nug.com? For immediate assistance, please contact our support team at support@nug.com. They will be happy to help you resolve the matter promptly.

Bugs Fixed. App is user friendly.

My first review was one star because I couldn’t get the app to work for me. Product pages wouldn’t load. Now that the developer has fixed those issues I have really been enjoying using the app. I like the deals tab so I can stay up to date on the daily deals. Since using the app I haven’t had any bad experiences. Plus, I think you get like a 5% discount for ordering thru the app. Good job, I will tell others to use this app.
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Response from developer

We apologize for the inconvenience caused. We understand your frustration with the app's performance and the loading issues you've encountered. Our team is actively working on resolving these issues to provide a better user experience. We appreciate your patience and hope to address these concerns soon. In the meantime...please visit our web version at www.app.nug.com

Missing Vape cartridge option

I wanted to get some cartridges from the app but seems like it’s the only option not included in the app. Hoping this will be resolved soon, everything else about the app is fine.

Response from developer

Unfortunately, Apple does not currently permit the inclusion of vaping products on their platforms. We’re sad about it too… but if you’d like explore and add these products, please visit our web version at www.app.nug.com! We are working with Apple to hopefully get this resolved to offer a seamless user experience. Thank you for continued for love, support and understanding.

DrGs

👍🏽👍🏽👍🏽

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