SMART tag™ Parent App User Reviews

Reviews Summary

Top reviews

Doesn’t work!

Downloaded the app but it keeps telling me my email and password are incorrect. When I do it on the website it works only issue with the website is the map doesn’t load up.

Response from developer

Thank you for providing your feedback. We would like to share that the Parent App is new, and most districts have not yet migrated to the Parent App from the web-based Parent Portal. The decision of when to make the switch is at the discretion of the school district. Most districts plan to make the migration between spring break 2024 and the start of the 2024/25 school year. The error message "Incorrect email or password" is because the parent portal information has not yet been uploaded to the parent app. In regards to the map not loading, some districts do not have the map accessible for the parents. Until your district has activated the Parent App within their system, you can access your student's information through the parent web portal at https://parent.smart-tag.net/Account/Login. Please contact your student's campus or our customer support team for further assistance at support@smart-tag.net.

Unable to log in

Wonderful concept but it is a faulty app. I am unable to log into my account through the app. I verified it through the website and I was able to log in just fine, but when I tried logging in through the app, it just continued to give me an error of “incorrect email or password”.

Response from developer

Thank you for providing your feedback. We would like to share that the Parent App is new, and most districts have not yet migrated to the Parent App from the web-based Parent Portal. The decision of when to make the switch is at the discretion of the school district. Most districts plan to make the migration between spring break 2024 and the start of the 2024/25 school year. The error message "Incorrect email or password" is because the parent portal information has not yet been uploaded to the parent app. Until your district has activated the Parent App within their system, you can access your student's information through the parent web portal at https://parent.smart-tag.net/Account/Login. Please contact our customer support team for further assistance at support@smart-tag.net.

Alternatives to SMART tag™ Parent App