Leave a Review Whistle Express Car Wash
It’s ok still needs a few tweaks
The app is ok once you have worked out a few tweaks I will rate higher. When signing up I had put my cars in first then tried to attach my membership to my cars it would not let me. I had to delete my cars and my and my husbands membership then it would let me add my cars. Then when we add everything to the app we updated our pmts on the app. The next day my husband went to get a wash it was showing we had not made a pmt. The attendant fixed it but it took a min and we ended up holding up the line. It also states we get a discount for family group so waiting to see it that is the case and if it will actually applyShow lessmsonyx314
Great car wash!
Staff is very friendly. The car wash did a great job and they have a lot of deals and great amenities!! 10/10 would recommend. I was helped by Daniel. He truly deserves a raise!! Such a sweet worker who will truly go out of his way to help!Kylie_Madias
Needs a lot of improvement
I have had nothing but trouble with the app. First, I downloaded the app, set it up, tried to migrate my plan. Neither the license number nor the RDID number works. It says no plan found. I sit it eight times ensuring I was putting in the correct numbers. I also typed a long trouble ticket but when I clicked submit it showed error and everything I typed was lost. I like the car wash, but the app is so far useless. Finally, after completing twice at the wash office I was able to migrate. Shortly after I migrated to the app, the app began showing me an error at the car wash gate. The screen says canteens your subscription with the credit card provided. It does renew and charges my valid card. To get the gate open I have to open the app and click get a wash. Before I began using the app I liked going to the car wash. Now it’s a pain. I liked it better when the RFID tag worked to open the gate. Please fix it or I will cancel my subscription. I don’t know it this sent or not. When I click send I get an error message.Show lessdjrilsmendhd
Developer Response
We are sorry you had trouble migrating your account. We had a small group of customers who experienced this. If you email us marketingOPS@whistleexpress.com we can help get your account switched. Thanks!