Paris 2024 Tickets User Reviews

Paris 2024 Tickets

PARIS 2024 COMITE D'ORGANISATION DES JEUX OLYMPIQUES ET PARALYMPIQUES (COJO)

Entertainment

Sports

Reviews Summary

Positive highlights

🔍

This app hasSeamless purchasing experience

📲

This app hasAutomatic ticket retrieval in the app

🛒

This app hasEasy ticket resale on the app

Negative highlights

🤯

This app hasConfusing ticket management and claiming process

📞

This app hasLack of responsive customer support

🔁

This app hasEndless download loops and app issues

🔒

This app hasInability to access or resell certain ticket types

🧭

This app hasUnclear seat selection and allocation process

Top reviews

Leave a Review Paris 2024 Tickets

No Tickets showing on App
I ordered tickets and I still cannot see them on App. I have contact the ticket customer service and they keep telling me they will appear. I have removed and downloaded the app and still nothing 🤷🏻‍♀️🤷🏻‍♀️
i have dont nickname
2 months ago
This is bad enough to feel like a scam
Some tickets were delivered. Other tickets were not delivered. After hour-long waits, people would answer the phone up to last week. I called a dozen times. Every time they end the call without solving the issue, and the follow up emails don’t even address the subject of the problem. The phones now go without answer. I have friends now trying to get into stadium for first soccer games waiting hours at the onsite ticketing office to try and fix yet different problems. Cannot imagine a worse experience with this
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Gussy Gussy
2 months ago
Workaround Fix for Downloading Tickets
Had the issue of someone trying to transfer me multiple tickets. First one prompts you to download the app, create sign in, etc. works fine. Second one just takes you back to the App Store and prompts you to Open the app. Once the app is open, nothing happens.

You’ve got to delete the app after each ticket that gets transferred. Using the link for the next ticket you’ve got to re-download the app and log in again. Then the second ticket will transfer and so on.

Amazing to think that they didn’t even QC test for someone being transferred multiple tickets. Wow.
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OTHER curt
2 months ago
Can’t see digital tickets. Missing Hospitality ticket info on this app
There is very little time for them to get this fixed. I leave in 2 days and can’t access any digital tickets on anything now, and my hospitality tickets aren’t showing up on this app at all. Supposed to be going to opening ceremonies, but have to do something by the time I fly out. Not happy………
Meapey
2 months ago
Ara
Useless app. Half of my tickets do show in the app. Cannot transfer them. Have sent 25-30 emails. No super what so ever.
fading stars
2 months ago
Seems Fine
I was concerned about being scammed due to the large number of poor reviews. I’m a US based customer and I don’t speak French, so I was weary. Creating the account was easy and didn’t ask for any extraneous information and the “claim links” worked appropriately. Seems legit enough.
TagWizard
2 months ago
No tickets showing
My son purchased tickets in March 2023. A week to go he is still unable to see his tickets in the App. Downloaded the app several times in different devices - nothing !!! Utterly hopeless. Automated responses - no real person to respond. Flights and accommodation all booked and no tickets. SHOCKINGLY BAD.
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KRISTY BARKER
2 months ago
Very Frustrating
We have spoken on the phone multiple times to the hospitality ticket people. To speak with someone is over an hour wait on the phone each time.
They say we "should" see the tickets to show up in the app, "later today". Still nothing shows up. Very low confidence in this app. I see a message saying the app needs to be updated for 5 straight days. Yet, there is no update available.
Wow, if this app crashes it is going to be a disaster.
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Kevinedc
2 months ago
Worst ticketing platform ever
This app and the ticketing and seating situation at the Paris Olympics is absolutely pathetic. When ordering seats, you have virtually no idea where you’ll be sitting. There are general A, B, C, etc. zones around the venue on a map. But your $500 seat could end up in a corner of the court with almost no view. You have no way to select or choose amongst the seats at that price. I’ve never seen something so stupid.
Further, when reselling, you’re charged in multiple ways both for buying and selling the tickets — which cannot be sold at a premium. While I appreciate this dissuades scalpers, at the very minimum you should be able to recover all your cost for the sale of the tickets — including fees.
Developers and planner should be ashamed of this platform. It’s ludicrous. And there’s nothing the consumer can do about it.
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TheKruses
2 months ago
Excellent app
The entire purchasing experience has been seamless, and the app has been working great with ease of use and function.
Olympics App
2 months ago