Leave a Review Paris 2024 Tickets
No help from those the 2024 Paris Olympics point too
Olympic organized pointed me to contact forms. Filled out several times and no assistance.
Avoid Hospitality ticket options if you want to be able to use them.Currently known as phone user
Can’t sign in
I purchased tickets and now the app won’t recognise the user name and password. I cannot login.suzcrawf
Horrible User Experience
The entire Paris Olympics digital experience has been a disaster from start to finish. This app does not service Hospitality packages. It only brings you to a browser page where you can only access tickets purchased from “Ticketing” which doesn’t include Hospitality packages. Just give me a mobile ticket like Ticketmaster or anyone else. This is garbage.Show lessspgreenb
Tickets Purchased Not Showing and No Help Available!
Several months ago I purchased tickets using the website and received email confirmation. I downloaded the ticket app 2-months ago, checking every other day for the tickets to appear- and they still are not in my tickets account! I have sent emails trying to get help and tried to reach a customer service rep. The email responses are no help- they are merely a “copy and paste” answer from the FAQ’s. I have called and have been waiting on hold for more than 30-minutes every time I call, and unable to speak to a person as the phone is never answered! Please help. The tickets cost thousands of Euros and I cannot find them. Paris 2024 Tickets has my email address from my original order, as they send me promotional emails weekly, so I know I have to be in their database!Show lessFrustrated Olympic Fan
App does not support current version of IOS!
Unable to create account to get tickets.Can’t find tickets!
I don’t know how many emails I’ve received and apps I’ve been told to download but here I am, finally, on the Paris 2024 Tickets App…that says I have no tickets. I saw them a few days ago but now I can’t find them. When you’re actually using the app, it tells you to download the app - what in the Mr Bean is going on?!!! This doesn’t bode well.Show lessEeepeee
No tickets
I paid 3600 pounds for final men’s basketball tickets and have not received them and nobody coming back to me also on the app it’s says I have no tickets
I worked hard to save this money for an experience with my son and this happens!!!!2323@tm
Endless loop takes you to download the app instead of allowing you to retrieve tickets
Endless loop takes you to download the app instead of allowing you to retrieve tickets.
Even after clicking the claim link in the email I received, nothing. No tickets is the app.
Let’s hope the other aspects of the games organization are betterSepxoise
lyndee
That’s what happened to me! Thank you for solving that mystery. I tried for DAYS to buy an OC ticket. No one could help me and NO ONE explained the problem!! Now, all my previous paid for orders have disappeared out of my account! They were there in April and now they are gone.
Devrloper: Can you please advise me as to how I retrieve my order/tickets?
They have disappeared.
The order was there in April, now it says I have no orders.
I have written customer support. I have forced a log out.
I have reopened the app.
Nothing seems to be working.
Can you help me?Show lessLyndeeLogan
Cannot sell opening ceremony ticket
Resell was expected to happen in mid-June, but the app doesn’t allow me to put my opening ceremony tickets on sell.LazyGoose0412
