Leave a Review LA Clippers + Intuit Dome
THE WORST
I can’t even express my anger at having to download a separate app to Ticketmaster to attend a concert —and not being able to just have my tickets available via apple wallet. I’m paying to see the concert not for Intuit to gather my information. I downloaded and still can’t access my tickets!! It tells me I need to finish verifying my account — I added all kinds of personal information with the exception of the facial recognition, uploading of my ID and credit card. I DO NOT WANT MY PERSONAL INFORMATION STORED ON YOUR APP. I’m taking my mother to this concert and I can’t even imagine what a nightmare this will be for her. I wish Ticketmaster disclosed that you needed to download a proprietary app that requires a lot of information you shouldn’t have to disclose. I would never have bought the tickets. I go to a lot of concerts and spend a fair amount of money, but will never again go to this venue because of this —I don’t care who is coming to town. I’d rather go to another city and venue.Show lessLuuvDogs
Worst app! Made me want to cancel concert
I never thought I would let an app upset me so much to the point where I thought about canceling my visit to this venue on multiple occasions! It is such a slow app and on top of that seems a bit controlling! They need to rethink the way this app is made, the way users navigating through it, and the fact that they are shoving this app down everyone’s throat!!! What if my partner doesn’t want to download the app because he is being forced to have his own ticket ??? And it’s almost impossible to transfer it !! I absolutely hate it!!!Show lessEtc444
Had some glitches
The app was a headache when I first installed it, nothing would load, and all the taps were not functioning. However, after I uninstalled the app and reinstalled it, taaadaaa like magic! All taps worked, my information was uploaded, and everything was where it was supposed to be. The stadium is amazing, the best concert experience I’ve ever had and we had no issues getting into the stadium. There’s plenty of friendly staff to help with questions. Great job Mr. Balmer!Show lessLuisa.O.
App barely working
Trying get tickets in hand, ticketek directs me to this app, pages won’t load, recommends I update when I have the latest version. Can’t add my face scan. Assuming this will cause me issue when trying to get into the gamesDontnobro
Improved
I went to both the Bruno Mars and Olivia Rodrigo concert in its first week of the arena and app opening. The app was definitely having issues during the grand opening, but since the updates, it was much better!
We got into the arena for the Olivia Rodrigo concert with our Face ID and they knew my name as I walked in the door. They gave my 11yo daughter a wristband to link to my account if she gets any concessions and have access to her ticket. She got to go into the lounge and get whatever beverage or snacks she wanted and walk out seamlessly. We were in and out of our seats quickly due to the convenience of the concessions and app.
I’m excited to see go to some basketball games now!Show lessBennyBeFly
AMAZING!!
Such a quick and great app, helps the lines move very quickly and efficiently. Just being able to scan my face or tap my phone is so cool. I made sure i had everything ready and set up before my arrival , and i had no problems!! I love this app and the Intuit dome!!! HOORAHHH‼️‼️💙SadMadGuy
Horrible
I added this app to prepare for an upcoming concert in September. I downloaded the day of Bruno Mars concert and as expected heavy traffic equals slow app. Wrong. I have been trying the app daily after that because of the feedback about the app crashing and people not being able to enter the venue. I just tried it now and it is still painfully slow at 7am. This is concerning because concerts/events that rely on the app will create heavy traffic. If an app takes long to load and/or refresh at 7am on any random day, I cannot even imagine how it will perform on event day. Hopefully the testing continues to ensure optimal performance on event days.Show lessCynatalya
Horrible
I can’t access my $500+ pit tickets… why would ticket master partnered with these people is beyond me. You can’t even access your tickets through ticket master dispute you partnering with them. This is clearly just so that you can steal more customer information and the only reason they partnered with you is because you paid and they probably make money for each ticket you sell and you both share customer data which is very valuable 0 stars they should not force you to use their stupid app if they partner with ticket master.Show lessGreasy805
Private Data Overreach
Did you know entry to this arena *requires* every attendee have a smart phone and mandatory use of this absurd app that requests offensive amounts of personal data like a face scan, permanent Drivers License scan/storage and other things you’d never hand over at a concert under the guise of convenience? I will actively avoid this arena and delete this app the minute this concert is over. Their idea of “convenience” is to force 10 steps onto every individual attendee that is not required at any other venue you attend. Clearly they are funding the construction costs by selling your data.Show lessNotComingBack888
What’s a worse than horrendous
So many glitches to transfer tickets which apparently is the only way to access the venue?! It’s so dumb that they force you to download this godforsaken app to go to a concert. If I would’ve known this was going to be an issue. I would have not bought the only California show (Marco Antonio Solis) is performing at ; and would have rather paid double the price to go to a show at a different state. I would fly spirit or a worse airline if there is one, even would’ve flown on the first airplane the wright brothers created, with 6 different layovers; just to avoid having to download this app and use it. The first thing I’m doing after going to see this amazing artist is delete the app in the parking lot , I will even risk staying in the lot an extra hour getting backed up in the traffic just to download it 10 more times just to have the satisfaction to delete it again. I might just abandon my phone and go buy a new one after this concert as well.Show lessMiggywara