App doesn’t work.
This app straight up doesn’t work. Supposed to transfer tickets here and I’m just left with a loading screen.
A work of art in progress
When I downloaded the app initially, a couple of months ago, there were obvious issues and multiple fixes needed. Since then, I’ve noticed a few updates and fixes. It works really well now, while I’m sure some minor kinks are still being worked out toward a more perfect experience.
I appreciate the one-stop, everything features of the app, from purchasing tickets to seamless entry into the arena through the Identity Pass, and the overall Clippers fan experience within the, from accessing scores, recaps and ClipperVision games, etc. Awesome!
This app is a game changer in apps. It is truly a beautiful work of art in progress toward a near perfect experience at events.
I appreciate the one-stop, everything features of the app, from purchasing tickets to seamless entry into the arena through the Identity Pass, and the overall Clippers fan experience within the, from accessing scores, recaps and ClipperVision games, etc. Awesome!
This app is a game changer in apps. It is truly a beautiful work of art in progress toward a near perfect experience at events.
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Black Mirror gone stupid!!!
Way to confusing and unnecessary. Zero stars if I could.
Everyone in your party has to have their own ticket and therefore a phone. I’ve got four teenagers going to a concert — good luck they will have their phones charged and ready, with the app downloaded correctly.
Plus you have to download your face to buy things. I can’t wait until you get thrown out for not properly paying homage to that moron Steve Ballmer. I was thinking of going to other concerts here but have been so put off by this app no way will I ever go here again. Clippers fans I feel even more sorry for you… who’d even thought that was possible.
Everyone in your party has to have their own ticket and therefore a phone. I’ve got four teenagers going to a concert — good luck they will have their phones charged and ready, with the app downloaded correctly.
Plus you have to download your face to buy things. I can’t wait until you get thrown out for not properly paying homage to that moron Steve Ballmer. I was thinking of going to other concerts here but have been so put off by this app no way will I ever go here again. Clippers fans I feel even more sorry for you… who’d even thought that was possible.
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Terrible app that does not make anything clear
Terrible app does not make anything clear and needs way to much information
Disappointing App for a ‘Tech-Forward’ Stadium
For a stadium that prides itself on being technology-forward, the Intuit Dome app is anything but. The onboarding process was an absolute nightmare—confusing, clunky, and far from “intuitive.” The user experience is filled with glitches and crashes, making the app nearly impossible to use. It freezes constantly, leaving you stuck at crucial moments. The UI design is severely lacking in both thoughtfulness and usability. How are users supposed to access their tickets when they can’t even navigate the app properly? And why does each attendee need to download the app? It’s unnecessary and just adds to the frustration. The whole experience is a nightmare, and this app needs a major overhaul.
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DESERVES A 0
This app is so bad the technology for this billion dollar stadium is absolutely horrible… they want to know EVERYTHING about you. Southern California would’ve been a lot better off without the intuit dome, this app makes me firmly believe they should’ve never made this place. Clippers should’ve stayed at staples/crypto arena. This is how bad the app is, they need you to upload your id, face recognition, address, and even your card details. And if you don’t do some of those, they keep popping up on your screen saying you need to finish completing your profile.
I have never ever experienced such a bad app and troubling experience ever. Apple should remove this app from the App Store so people don’t ever have to use this.
I would give this app a 0 but I can’t so they get a very undeserving 1 star.
I have never ever experienced such a bad app and troubling experience ever. Apple should remove this app from the App Store so people don’t ever have to use this.
I would give this app a 0 but I can’t so they get a very undeserving 1 star.
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Could be better
Leaving this review to help out others dealing with this glitchy app so they’d have a smoother transition. Apparently you need the latest version of iOS if using an iPhone to create a profile. If you choose to avoid this on your personal device you’d have to use a device that has the latest iOS update.
After your profile is created there is also an option to add a teammate account in which you can add and manage profiles for children 13 and under or other guests who may need assistance.
Hope this helps
After your profile is created there is also an option to add a teammate account in which you can add and manage profiles for children 13 and under or other guests who may need assistance.
Hope this helps
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The reviews worried me for no reason
I read the reviews because of the 1.4 stars and thought this would be drama because people said they had issues. I never usually have issues with tech and this was no different. Easy to set up and understand. I even set it up on my husband’s phone and transferred ticket without a glitch. i’m 48 (mentioning this because I read some reviews saying they’re in their 20’s and should have no issues) for reference
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Creepy & Waste of Time
Never have I seen anything like this. You’re saying this is supposed to make my time at Intuit Dome effortless, but making me download an app and spend an hour trying to set everything up is EFFORT. I have a Ticketmaster account for a reason! THAT is effortless! I’m 30, tech savvy, and I can’t imagine anyone having a good time with this.
Not to mention, nothing is explained in the app. What is Game Face ID? What is an Identity Pass? Why do you need all of this information? Why am I watching a stupid bird wave his wing over and over? Why do all my friends ALSO need to download this app and go through the same soulless hassle?
Absolute waste of time and I will be deleting this app and account as soon as I leave. Can’t a girl just go see a slipknot concert in peace?
Not to mention, nothing is explained in the app. What is Game Face ID? What is an Identity Pass? Why do you need all of this information? Why am I watching a stupid bird wave his wing over and over? Why do all my friends ALSO need to download this app and go through the same soulless hassle?
Absolute waste of time and I will be deleting this app and account as soon as I leave. Can’t a girl just go see a slipknot concert in peace?
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Absolutely horrendous
I went to access my tickets via Ticketmaster and saw I had to download this stupid app to access them. To set up my account, I had to watch no less than 5 minutes of stupid Clippers-themed graphics just so I could click “skip” on them. And now come to find out that every other person I have tickets for has to download and set it up too? What an absolute scam.
I’m glad I checked beforehand. I’m not looking forward to all of the people stuck outside while they get this dumb app set up. As another reviewer said, I will absolutely be avoiding Intuit Dome events from this point forward. Fix your stupid app.
I’m glad I checked beforehand. I’m not looking forward to all of the people stuck outside while they get this dumb app set up. As another reviewer said, I will absolutely be avoiding Intuit Dome events from this point forward. Fix your stupid app.
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