This App is horrible makes Ticketmaster look sane
Giving this app a one star even seems too much. Just got an email to today to set up an account for a concert this Friday!! Why wait till now to tell me.
On top of this tried to make an account and it keeps saying can’t do it technical issues on their side and I have tried all day now it says I reached the max attempts!! Like why can’t we just use Ticketmaster makes no sense just a gimmick to make them look cool.
Hopefully they figure this out because I feel come Friday this thing will overload an be horrible. Also why can’t one person just carry the tickets!!! Why make it so hard!!! Makes no flippin sense!!!
Get your act together Clippers you are making Ticketmaster’s experience actually enjoyable
On top of this tried to make an account and it keeps saying can’t do it technical issues on their side and I have tried all day now it says I reached the max attempts!! Like why can’t we just use Ticketmaster makes no sense just a gimmick to make them look cool.
Hopefully they figure this out because I feel come Friday this thing will overload an be horrible. Also why can’t one person just carry the tickets!!! Why make it so hard!!! Makes no flippin sense!!!
Get your act together Clippers you are making Ticketmaster’s experience actually enjoyable
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Awful app and experience.
I can say with 100% certainty that I will NEVER purchase tickets for another Inuit Dome event. The hassle it took to download a useless app, create an unnecessary account, and accept my tickets in order to transfer them out to different people for an event I’m not even attending is insane. If the tickets had remained on Ticketmaster, I could have just sent them all straight to my husbands Apple wallet and called it a day, as we do with any other event in the greater Los Angeles area. Now everyone in the party will have to go through the same bothersome process for a venue we’ll never be attending in the future. Absolutely awful.
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Well improved experience
I wasn’t too keen to create another account and the ticketing functionality wasn’t great, but it was all worth it when I got to the stadium and could simply walk in without a wait because I had enrolled for Game Face. No wait at all and the same happened when I went to buy food. I get some people had complains because they had not created an account but if you do so, you can easily avoid the typical waiting in line we are all used to in stadiums.
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Just why
Like most other reviews state, this app is ENTIRELY PURPOSELESS besides to collect your data. They just about force you to upload pictures of your ID and credit cards, stating that it will create a seamless experience getting into, and buying things at the event. I already have a pretty seamless experience at events just opening up my ticketmaster app and scanning my tickets along with using my tap on my phone to buy any concessions but okay👍don’t get me started on the whole “each person in the group has to download the app and jump through all the same hoops for their own ticket” thing. What a pointless app, single handedly ensuring I will not be attending another event here as long as this is in place.
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Irritating and Unnecessary
This app exists to collect your data and likely sell it. Why would I need an account, which takes forever to set up by the way, just access a ticket I should already have access to on Ticketmaster. Nobody wants this, this helps nobody and irritates everybody. This app holds your ticket hostage unless you make an account, you HAVE TO make an account in order to access tickets that you have already purchased. You don’t agree with their terms and services? Too bad, no ticket for you. I will immediately be uninstalling this app after the event I already paid for and will be avoiding events at this venue in the future.
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Nope! Terrible idea terrible execution.
Remember when you could just print a ticket or at least just have it wallet app? Or at least Ticketmaster app?!
This is such an intrusive way to have to go to concert!!! Bad enough Ticketmaster rakes us with fees now we have to give all our personal and some bio info (selfie of face) just to get in!! Are you kidding!? I just bought a $175 ticket please, I just want to go to a concert! 24hrs before show I have no idea if I will get in, does everyone really have give Balmer all our info! Who are people who thought this was a good idea? I would give negative stars if I could.
This is such an intrusive way to have to go to concert!!! Bad enough Ticketmaster rakes us with fees now we have to give all our personal and some bio info (selfie of face) just to get in!! Are you kidding!? I just bought a $175 ticket please, I just want to go to a concert! 24hrs before show I have no idea if I will get in, does everyone really have give Balmer all our info! Who are people who thought this was a good idea? I would give negative stars if I could.
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intuit dome i am praying for your downfall
why does a venue need an entire APP (a glitchy, useless, unnecessary one mind you)? what ever happened to me SCANNING my ticket from ticketmaster, going through metal detector security, and calling it a day? but nooooo! this silly little intuit dome wants to be woke and “technologically advanced”.
i haven’t even been to the venue itself. i haven’t even had the app downloaded to my phone for more than 5 minutes. i can’t even get my “game face ID” set up, but explain to me WHY DO WE EVEN NEED A FACIAL RECOGNITION TO ENTER THE VENUE? intuit dome management is making this scheme way more complicated than it needs to be. you don’t see their neighboring venues (the forum, sofi, etc) requiring this invasive technology.
i literally have NEVER written an app store review in the 12 years ive been using Apple products, but i decided to pour out my heart and soul to describe to you the rage that this app and venue bring me. please do better.
i haven’t even been to the venue itself. i haven’t even had the app downloaded to my phone for more than 5 minutes. i can’t even get my “game face ID” set up, but explain to me WHY DO WE EVEN NEED A FACIAL RECOGNITION TO ENTER THE VENUE? intuit dome management is making this scheme way more complicated than it needs to be. you don’t see their neighboring venues (the forum, sofi, etc) requiring this invasive technology.
i literally have NEVER written an app store review in the 12 years ive been using Apple products, but i decided to pour out my heart and soul to describe to you the rage that this app and venue bring me. please do better.
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THE WORST
I can’t even express my anger at having to download a separate app to Ticketmaster to attend a concert —and not being able to just have my tickets available via apple wallet. I’m paying to see the concert not for Intuit to gather my information. I downloaded and still can’t access my tickets!! It tells me I need to finish verifying my account — I added all kinds of personal information with the exception of the facial recognition, uploading of my ID and credit card. I DO NOT WANT MY PERSONAL INFORMATION STORED ON YOUR APP. I’m taking my mother to this concert and I can’t even imagine what a nightmare this will be for her. I wish Ticketmaster disclosed that you needed to download a proprietary app that requires a lot of information you shouldn’t have to disclose. I would never have bought the tickets. I go to a lot of concerts and spend a fair amount of money, but will never again go to this venue because of this —I don’t care who is coming to town. I’d rather go to another city and venue.
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Worst app! Made me want to cancel concert
I never thought I would let an app upset me so much to the point where I thought about canceling my visit to this venue on multiple occasions! It is such a slow app and on top of that seems a bit controlling! They need to rethink the way this app is made, the way users navigating through it, and the fact that they are shoving this app down everyone’s throat!!! What if my partner doesn’t want to download the app because he is being forced to have his own ticket ??? And it’s almost impossible to transfer it !! I absolutely hate it!!!
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Had some glitches
The app was a headache when I first installed it, nothing would load, and all the taps were not functioning. However, after I uninstalled the app and reinstalled it, taaadaaa like magic! All taps worked, my information was uploaded, and everything was where it was supposed to be. The stadium is amazing, the best concert experience I’ve ever had and we had no issues getting into the stadium. There’s plenty of friendly staff to help with questions. Great job Mr. Balmer!
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