App Doesn’t Even Load
I need the app for the bruno mars concert coming up and it doesn’t even load. Everything on my phone and the app is updated. After i click set up payment it goes blank. I tried waiting, I tried clicking do later, but still doesn’t work.
Transfer doesn’t work; app crashes too often
The people at intuit dome made this app so that we cannot transfer our tickets from ticketmaster to another phone. I bought the tickets to see Marco Antonio Solis for my parents on my Ticketmaster app, and it never told me I’m unable to transfer my tickets for the intuit dome. I have to work the day of the event so I can’t go to scan their tickets for them on my own phone. The app requires Face ID so I cannot create an account under my name with my email because I’m not the owner of the tickets and will not be attending.
Why did they complicate this process so much?
Why did they complicate this process so much?
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Buggy
Stuck on loading screen so I can’t do anything. Can’t add my vehicle for parking and the only way to access tickets is through the transfer email. The concert tickets were expensive and forced to use this unpolished app.
0 stars if I could
I did all the verifications and I still can’t view my ticket. This shouldn’t be happening, we are two days close to the opening night and I swear if I can’t get in due to this reason I’ll be very devastated. I bought the ticket when they barely came out. I waited months for this event, this shouldn’t be hard. The Sofi Stadium is soo much easier, they just have ticketmaster. I understand that they want to be different but it’s too difficult. This will be my first and last time going here.
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literally can’t even open the app.
i can’t even open the app. it just crashes whenever i try to open it… i need to transfer tickets. how are you gonna require us to use this app and the app doesn’t even perform basic functions. get it together. just stick to traditional ticketmaster scanning if you guys can’t execute this high tech stuff in time for the first event. way too complicated for absolutely no reason.
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Stuck on grey screen
I can’t get very far, the app is just stuck on a pale grey screen after initial login, I’ve quit and restarted many times- it’s just stuck, so I can’t even see what’s up on the app as that’s as far as I got. How much did the person who built this thing get paid? Yikes
I’m forced to install this app
I’m forced to install this app so I can go to a concert my wife wants to attend. The onboarding experience is slower than molasses, I also can’t use a password manager to manage my password because then disallow pasting of passwords on the “verify password” field.
It’s like they are doing everything they can to make it extremely difficult to use the app. The only thing I look forward to is being able to uninstall this app and asking to delete my personal data.
It’s like they are doing everything they can to make it extremely difficult to use the app. The only thing I look forward to is being able to uninstall this app and asking to delete my personal data.
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Can’t access my ticket
I can’t access my tickets. According to the app I need to “follow” the in app verification process before entering the arena but when I try to click on the link it just takes me to the website and won’t let me view my ticket. It’s so confusing.
Transfer Function not working
The ticket Transfer function is not working properly. This needs to be fixed ASAP please.
Shocked it launched with this many bugs
Received the email to download the app prior to an upcoming event. So many bugs, empty screens, the sync with Ticketmaster and NBA is wonky when trying to create an account. Hope the bugs get fixed as it could make for a great experience in venue
