Hammerhead Companion User Reviews

Hammerhead Companion
Health & Fitness

Reviews Summary

Positive highlights
⭐
This app hasExcited for new app
⭐
This app hasKaroo 2 is a great device
Negative highlights
❌
This app hasOnly supports latest Karoo device
❌
This app hasKaroo 2 not supported
❌
This app hasUnable to pair new Karoo device
❌
This app hasApp doesn't offer any functionality beyond connecting to phone
❌
This app hasFeels like a money grab to force users to upgrade
❌
This app hasLack of support for previous devices is inexcusable
❌
This app hasApp is completely useless for Karoo 2 owners
❌
This app hasTerrible customer experience, no brand loyalty

Top reviews

Leave a Review Hammerhead Companion
★★★★★

  • Karoo 2 Not supported

    Excited they came out with app only to find Karoo 2 not supported.
    djs21-79djs21-79

  • What no Karoo 2

    Gutted feel the 2 buyers have been let down, think it’s time to go back to garmin :(
    App does not work with Karoo 2
    Zipper2qZipper2q

  • Karoo not working

    App just doesn’t work.
    MC cyclistMC cyclist

  • No Karoo 2 support

    Disappointing that hammerhead hasn’t made app support available for the Karoo 2. Way to leave your loyal customers out in the cold.
    DynortDynort

  • Absolute Rubbish

    I’ve tried several times to connect this app to my hammerhead unit. the app asks for a QR code which does not show up. The help prompts are equally useless. Saying that the software needs to be updated. Which it has been. Still no QR code. So I factory reset the unit and now I get a QR code but on hold the code up to the camera nothing happens. 🤯🤬

    I have to say whilst I like the unit the hammerhead interface and connectivity is way poorer than Wahoo. I’m seriously sorry that I have invested in the hammerhead when I should’ve stayed with wahoo which just works and is very easy to navigate from the unit and the Wahoo element app.

    Until hammerhead sorts things out this is not a product that is worth investing in.
    Show less
    DCD4adTMCDCD4adTMC

  • Haven’t found anything that does not work yet

    No sure if this is a school project or an app?

    Doesn’t offer much functionality as it is, but nothing works.

    Map links never ever send from iPhone e at least.

    Live link rubbish compared to wahoo etc.
    moza90_81moza90_81

  • Short-sighted

    I won’t even consider upgrading my Karoo 2 to the K3 until SRAM commits to making this app compatible with the population of K2 devices that otherwise work perfectly well.
    Switching to Weather BugSwitching to Weather Bug

  • Hammerhead Companion app not working with karoo2= Extrêmement décevant

    Extrêmement déçu que le Companion App n’est pas disponible avec le Karoo2; mais seulement avec le Karoo3 !!!!
    J’étais un ardent promoteur du Karoo2 mais cette incompatibilité est une douche FROIDE et trahit l’esprit des créateurs de Karoo. Honte à SRAM . Si vous aviez un peu de courage, « upfront » vous auriez INDIQUÉ QUE LE HAMMERHEAD COMPANION APP NE FONCTIONNAIT QU’AVEC LE NOUVEAU KAROO3.
    Show less
    pietropaulopietropaulo

  • Love the product but not the App

    I was extremely impressed with how well and quickly the Karoo paired with my third party components. I don’t like how the only way to assess the ride data is through Strava which does not always provide the most accurate depictions or go as in depth of the workout. I think that this is something that the app would be better utilized for. The details that Wahoo provides is impressive and something that is very replicatable.
    Why have all these things on my display if I can’t see any of it afterwards?
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    ¿ñÿgmā?¿ñÿgmā?

  • Brand new K2 not supported

    Seriously, no support for the K2 I bought a couple months ago? Setting up for the first time for a 7 day bike-packing trip and already no app support. Pretty good way to loose SRAM customers!
    BackCountry717BackCountry717
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