Do not get this
I just got it today and it does not sift and it isn’t even responding to the app. I’m trying to get it to manually and it will not it still says there’s a cat in there when they’re clearly isn’t this is actually horrible and we spent $300 on it. This is not worth it please do not get this.It’s more than enough
Has so many features and details for no reason but it’s designed very well and neat.Short sighted
The app is lacking in features that I think should have been thought about and I think are a MUST add to the app. They should have implemented the ability to change the modes on the product(smart spin) from the app versus having to try and use the physical buttons on the product. For instance right now I am trying to recalibrate the weight tracking and the only way to get to that mode is to hold down the WiFi/reset button and the clean button at the same time and it’s suppose to got into the mode. Instead it either doesn’t change at all, or the “pet is inside” indicator goes off from the pressure from holding down the buttons and doesn’t do anything, or when you get tired of holding down the buttons and let go it goes into a cleaning cycle and you have to wait for it to finish before trying again it is extremely tedious and aggravating. If I can start a cleaning cycle from the app why isn’t there the ability to change modes like adding litter or weight calibration? To go along with the product itself(smart spin) I have experienced multiple “abnormal motor current” errors after a week of owner ship and I know it’s not the power supply it is directly plugged into a wall socket and not on a surge protector so that’s not it. In my research from Pet Safe themselves they say it could be due to the weight calibration being incorrect which is how all this started for me. They say the remedy is to recalibrate the litter box and it might solve the issue. HOW AM I SUPPOSED TO DO THAT IF I CANT GET TO THAT SPECIFIC MODE!!! Would not recommend this product whatsoever until the app adds those features for this product(smart spin) stick with a regular litter box until they do.