Ravinia User Reviews

Ravinia

RAVINIA FESTIVAL ASSOCIATION, INC.

Entertainment

Reviews Summary

Positive highlights

🎉

This app hasTicket sharing feature worked really well

🤩

This app hasVery user-friendly app

🌟

This app hasRavinia remains a wonderful venue with great music and setting

Negative highlights

😕

This app hasNot intuitive or user-friendly, confusing and bug-ridden

🤯

This app hasDifficult to access and transfer tickets, especially for non-tech savvy users

🚫

This app hasRequires Apple Wallet, not compatible with Android

🤔

This app hasLacks important event details and filtering/sorting capabilities

🐢

This app hasSlow performance and navigation, especially for managing large number of tickets

🔍

This app hasTicket names are hard to read

Top reviews

Leave a Review Ravinia

Terrible
Possibly the least intuitive, least user friendly, most confounding bug-ridden app I’ve ever used.
kpnbud
2 months ago
App fails to transfer tickets
The app often fails when transferring tickets to others. The box office solution recommends the ticket holder to send screenshots images to recipients. Then why bother with an app?
Amy north shore
2 months ago
Ben Belkind
You couldn’t have made it harder to communicate with you.
Benbelkind
2 months ago
Absolutely atrocious App
Can't hardly imagine how to make it more difficult, confusing, and time consuming to use.
ljsegil
3 months ago
Difficult!
This is my first time and this is incredibly difficult trying to access my tickets. It is impossible for me to be able to share tickets because I don’t know how to do it with the friends that we are going with. So now all six of us are going to have to show up together. And every time I try to call Ravinia I keep getting messages.really really need to improve the system!
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llynnhenk
3 months ago
Tickets
Very difficult to buy tickets!
Warren eh
3 months ago
Tickets
I hate being forced to use Apple wallet.
Joe Schorer
3 months ago
Poor compatibility with website passwords
The password for the website didn’t match up the password expected when using the app. They need to work on making them work seamlessly if they aren’t allowing a print at home option. After 3 attempts, they locked me out of my account (despite app saying I had 6 attempts. The lockout happened after I entered in the temporary password they emailed me to reset my password. Now I have to call tgem to unlock my account.
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JMW!1901
3 months ago
Missing tickets
Be sure to check that ALL of your tickets show. Many of mine were missing. What garbage!!!
HenryX2C
4 months ago
Needs a little help
It didn’t work at first. It keep telling me all my new passwords i put in weren’t working but I just tried again the next day after deleting and reloading the app and then it worked. Maybe I was doing something wrong. I still prefer a paper ticket as I know me and many people are not tech savvy and may not have access to this technology. Now I just have to pray I can get the app open and working on the day of concert. This is way too much anxiety for me. I probably won’t be going to another concert again because of those. Us older people are really not ready for this paperless new world.
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Geri Atrik
4 months ago