Amazing app!
Ticket sharing feature worked really well!! Very user-friendly!
Ravinia rocks and has for decades
Ravinia remains my bride and my favorite date place. Wonderful venue, setting, music and more!
My first concert was Procol Harem in 1969 or 70, and was fortunate to see Janis Joplin in I believe 1971. We’ve been to scores of concerts over the decades. Shine or rain…. usually shine.
Moving to this millennium, this Saturday we will see James Taylor. Again! Our staff is always helpful on site or on the phone-email. This year so far the help has come from Brianna and Grace.
Ravinia rocks!
Rich Maas
Very Happy Member
My first concert was Procol Harem in 1969 or 70, and was fortunate to see Janis Joplin in I believe 1971. We’ve been to scores of concerts over the decades. Shine or rain…. usually shine.
Moving to this millennium, this Saturday we will see James Taylor. Again! Our staff is always helpful on site or on the phone-email. This year so far the help has come from Brianna and Grace.
Ravinia rocks!
Rich Maas
Very Happy Member
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New app difficulties
Love Ravinia in general, it’s the best! Having a learning curve trying to figure out how to share the tickets I’ve purchased on my account. Thank goodness I didn’t wait til the show date so I can send my friends their tickets.
Ravinia-why only IPhone & Apple Pay
App only works with Apple Pay:(
Why not on Androids
Why not on Androids
Looks nice, minimal information or capabilities
The app has a very polished look and easily allows you to buy tickets and save events to a wish list. However, there is no way to sort or filter the events by genre or venue. Clicking on an event gives you no description other than how many days remain until the concert - none of the information about the artist or event you find on the Ravinia website.
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Poor UX/UI
Please improve the user interface and the user experience.
To improve the UI/UX of Ravinia APP, consider the following takeaways:
1. Simplify Navigation: Ensure that the navigation menu is intuitive and easy to use. Group similar content together and use clear, concise labels for menu items.
2. Enhance Mobile Experience: Optimize the site for mobile devices with responsive design. Ensure that all features are accessible and functional on smaller screens.
3. Improve Performance: Reduce page load times by optimizing images, using efficient code, and leveraging browser caching.
4. Clear Call to Actions: Make call-to-action buttons (like “Buy Tickets” or “Donate”) prominent and easily accessible. Use contrasting colors and strategic placement.
To improve the UI/UX of Ravinia APP, consider the following takeaways:
1. Simplify Navigation: Ensure that the navigation menu is intuitive and easy to use. Group similar content together and use clear, concise labels for menu items.
2. Enhance Mobile Experience: Optimize the site for mobile devices with responsive design. Ensure that all features are accessible and functional on smaller screens.
3. Improve Performance: Reduce page load times by optimizing images, using efficient code, and leveraging browser caching.
4. Clear Call to Actions: Make call-to-action buttons (like “Buy Tickets” or “Donate”) prominent and easily accessible. Use contrasting colors and strategic placement.
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Clunky navigation
Could be good. Main issue is navigating in the My Tickets area of the app. The events you bought tickets for take awhile to load in. I walked away, did some chores, & it still took a minute to load. From there, scrolling through your events & navigating takes quite some time. If you’re handling a large amount of events, navigating around feels very slow.
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Download is cumbersome
Having an App is great, but transferring tickets is VERY cumbersome. I use a windows laptop, I prefer my laptop over my iPhone and my iPad. 1) I cannot download the App on a Windows machine. 2) sending a code and requiring all people to download the app is also cumbersome- some people only come to one or two concerts a year - everyone already has too many apps on their phones. 3) transferring one at a time is also cumbersome- you realize that many COUPLES attend concerts. 4) Screenshots of tickets are ok, but again, one at a time is cumbersome- the problem with phones and iPad is that there is no way to build files to organize all tickets. Suggestions - 1) is there a google app that can be downloaded on a windows machine? I am not transferring that many tickets- another couple for 3 shows, and their 3 adult children for one of those shows to celebrate a birthday . You make it very difficult.
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Can’t read ticket names
Ticket names are squeezed together, so you cannot read them.
