Landscape mode finally but…
Cool.
But now, it makes me sign into the app almost every time I open it? This isn’t my credit union’s app. I don’t need additional layers of security. One sign in per six months or even a year should be sufficient.
Also, the buttons that raise and lower the light on my FarmXL 12 cause the lights to keep going even if you just tap them once. It’s terrible.
Yesterday was feed day, and instead of warning me, it just gave up and reset the time to 14 days. Scary.
Overall, I want to love this app, but I basically hate it until they fix all these problems.
They’re going in the right direction with the landscape (vertical, iPhone orientation) design. But almost every other aspect of this app is broken out of the gate. One extra star for making the orientation vertical.
Response from developer
Version 2.0.1 was just released that addresses the need to login each time you launch the app. If you hold down the Up/Down arrows in the app then it will move the light until you release the button. The tap behavior will be corrected in a future release. The timer on adding plant food for your Farm has also been resolved.
New app is Junk
Response from developer
This issue should be resolved. Some devices were receiving an error while trying to update their firmware. Once the firmware finishes updating, you should be able to add it to the mobile app.
Application tries to sell you more than it helps you
Response from developer
The team realizes moving to a brand new app may be disruptive so wanted to provide a coupon code to all users as a thank you for sticking by AeroGarden. If you don't wish to use the code, simply close the window. It will only be displayed for a limited time.
I want the original app back
For my Bounty Elite- it only gives me the option to adjust the light cycle for vacation mode.
I'll take the old app over this be any day.
Response from developer
Raising and lowering the lights on the Farm requires your phone to be connected to the same WiFi network that your Farm is. If you continue to have problems please email us at customerservice@aerogrow.com.
Don’t use!
Response from developer
Please email us at customerservice@aerogrow.com with the scan code for your device and a description of the issue you are having so that we can assist you. We are committed to resolving all issues that are reported to us.
Very Disappointed
Response from developer
Make sure you can login at the aerogarden.com website, then you should also be able to login with the mobile app. Please email us at customerservice@aerogrow.com with the scan code for your devices and we can assist you with connecting.
Constantly logs me out
Response from developer
We just released version 2.0.1 that addresses the issue that made you login again.
Unable to Add Farm 24 XL
Response from developer
Please unpair from the WiFi settings screen on the device and then add it again to the new account. The 2.0.1 release has added better messaging when the gardens fail to pair. Please try again and if you continue to have issues please contact us at customerservice@aerogrow.com.
Doesn’t transfer data from old app
Response from developer
This issue should be resolved. Some devices were receiving an error while trying to update their firmware. Once the firmware finishes updating, you should be able to add it to the mobile app.