The new app is a complete disaster. Been trying to make my truck payment for over a week, call the number listed for assistance, and they are just as lame. Second month in a row dealing with this. Last month I made my payment and for some unknown reason it posted eleven days later. I found out when I got a letter in the mail stating they were going to report it to the credit bureau. I called and argued with the representative , even gave her my confirmation number. They wouldn’t do anything about it. Looks like I have to find a local branch, and go in and make my payment, If they accept it. I can’t wait to switch to another institution that cares about there customers. This Credit Union used to be great, I now rate it as a zero, a big zero!,
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