Welcome Baby User Reviews

Top reviews

Aaa

Nice app

Response from developer

Glad to hear Welcome Baby has been helpful for you! If you ever need further assistance, don’t hesitate to reach out at help@welcome.baby. Sincerely, Welcome Baby Team

I love it

I love this appt

Response from developer

Glad to hear Welcome Baby has been helpful for you! We're thrilled it’s making a positive difference in your experience. If you ever need further assistance, don’t hesitate to reach out at help@welcome.baby. Sincerely, Welcome Baby Team

Welcome baby

Really great in my opinion im teaching my baby how to do backflips

Response from developer

Thank you for sharing your experience with Welcome Baby! It’s great to hear you’re enjoying the journey with your little one. While backflips sound adventurous, we recommend focusing on safe and age-appropriate activities to support your baby’s development. If you have any questions or need assistance, feel free to contact us at help@welcome.baby with your account email and, if possible, your order number. Sincerely, Welcome Baby Team

Review

I love the soothing sounds, I and my baby were able to sleep well for the first time in a while.

Response from developer

Dear user, Thank you for your lovely feedback! We’re so glad to hear that Welcome Baby has helped you and your little one enjoy a peaceful sleep. Knowing that the soothing sounds brought you comfort and rest means a lot to us. If you have any suggestions or questions, feel free to reach out at help@welcome.baby. We’re always here to assist you. Sincerely, Welcome Baby Team

great layout

I love the layout and tracking in this app.

Great app

Works and is very helpful!

Response from developer

Glad to hear Welcome Baby has been helpful for you! We're thrilled it’s making a positive difference in your experience. If you ever need further assistance, don’t hesitate to reach out at help@welcome.baby. Sincerely, Welcome Baby Team

Don’t buy this app! Stay away!

Just like the other review! You buy the book and then a very very very hidden subscription is purchased! I got charger the renewal without myauthorisation! I wanted to cancel and get the righteous refund for it and customer service is a proper scammer talk!

Response from developer

We apologize for the confusion regarding your subscription. We’re sorry for any inconvenience this caused. We’re currently working to make the cancellation process clearer and more accessible. Please contact us at help@welcome.baby with your account email and order number, and we’ll assist you in resolving this issue as quickly as possible. Sincerely, Welcome Baby Team

Misleading. Horrendous customer service

Be careful new parents. Book is great. However, misleading customers with the app. I didn’t know I was signing up for the free trial, it’s automatic when purchasing the book. No way to cancel subscription, no notification that free trial is due to expire to allow time to cancel and no refund given for unauthorised payment. Very disappointed with customer service and their neglect to redevelop their all to clearly see subscription status and option to cancel. Genuine companies notify their customers when subscriptions are expire and payments are due. Genuine companies understand that good customer service and the word of mouth referrals from happy customers is worth more than the £25 they refused to refund.
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Response from developer

Thank you for your honest feedback. We’re glad to hear that you enjoyed the Welcome Baby book, but we sincerely apologize for the confusion and frustration caused by the app subscription. We understand your concerns, and we’re currently working on improving the subscription process to ensure it is more transparent, including clear cancellation options and notifications before renewals. We also appreciate your thoughts on customer service and the value of happy customers, which we take seriously. Please contact us at help@welcome.baby with your account email and, if possible, your order number, if you have any more questions. Sincerely, Welcome Baby team

AWFUL APP

I was charged £24.99 without any email or notifications saying that my trial is coming to an end. The free trial is useless. The app is better off free as it’s not useful. The app is not even user friendly.

Response from developer

Thank you for sharing your feedback, and we apologize for the experience you’ve had with the Welcome Baby app. We understand how frustrating it can be to be charged without proper notification. We’re actively working on improving the app's user experience and the clarity of our subscription process, including better notifications when trials are about to end. Please contact us at help@welcome.baby with your account email and, if possible, your order number, so we can address your concerns and find a solution. Sincerely, Welcome Baby team

DO NOT DOWNLOAD

This company is scam! They will give this app as a bundle offer and then start charging your card monthly! The subscription charge is not deducted through App Store! They do it directly from the card details they steal when you purchase their products. PURE SCAM!

Response from developer

We sincerely apologize for the confusion and frustration you’ve experienced with Welcome Baby. It sounds like there was a misunderstanding regarding our subscription model. The app subscription is included as part of the bundle, and we aim to be clear about this during the checkout process. We understand how this situation might have caused concern, and we are working on making our subscription details more transparent. Please reach out to us at help@welcome.baby with your account email and, if possible, your order number, and we will be happy to assist in resolving any issues with your subscription. Sincerely, Welcome Baby team

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