LEGO® Play User Reviews

LEGO® Play

LEGO System A/S

Entertainment

Social Networking

Reviews Summary

Positive highlights

🙂

This app has- Overall good app, still in progress

🔒

This app has- Kid-safe with rules and moderation

🎨

This app has- Ability to edit and customize posts

🎮

This app has- Fun mini-games and activities

Negative highlights

🐞

This app has- Buggy, with issues like crashing and losing updates

⏱️

This app has- Slow moderation process, takes up to 48 hours to post

📷

This app has- Limited to only one photo per post

🤔

This app has- Confusing interface and navigation

🚫

This app has- Lack of features compared to Lego Life, such as no trending page, groups, reactions, or ability to post multiple photos/comics

👥

This app has- Difficulty finding and connecting with friends

🗣️

This app has- No chat or communication features

🗑️

This app has- Overall seen as a downgrade from the beloved Lego Life app

Top reviews

Most RecentHighest RatedLowest Rated

Why???

Why did you change the app? I had high hopes until I opened, logged in the app and then noticed that I have lost all my instructions manuals. And points as well?

Duke373

2 months ago

I miss the old Lego life :(

The old Lego life you could actually take pictures because I really wanted to post about my trip in legoland, until I saw the Lego life shutdown :( I was so sad that app was my childhood :( please add a picture feature because I reallyyyy want to post about my legoland trip and I love building legos so I really want to post about it so please add pictures.

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Boreddudeee

2 months ago

Response from developer

Hi there! It is possible to post pictures within the moderation rules. If you have any questions or would like some guidance to improve your experience with the app, feel free to speak to one of our brick experts at LEGO.build/Service-Apple. 🙂 - Henny, LEGO® Customer Service

Critiques and Opinion

Lego life was a lot better.

The design, setup, and age range made it a really nice app. Thanks to this app, all of that is ruined. It’s more confusing, the app design is too colorful, and it added features that nobody needed.

Something I don’t understand is why you did this. Over half the users left because of the new app. There was nothing wrong with Lego Life. If you can, please find a way to bring it back. If you can’t do this, just try to make it at least a little more like Lego life. The colors and simplicity were more friendly and now it’s just a mess. I tried to give it a try, but the app is unpopulated. My only question is why.

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megafalcon

2 months ago

Response from developer

Hi there! Thanks for sharing your thoughts on our new app. We will pass your message on to our developers. LEGO® Play is still a work in progress, and rest assured we’re working hard to make it awesome. LEGO® Life was great, and we aim to make LEGO® Play even better! Stay awesome and keep building! ✨ – Aleksandra, LEGO® Customer Service

How do I actually find my activation code????

3 stars.

syvaan

2 months ago

Response from developer

Hello! You should get your activation code via e-mail address provided during registration. If you haven’t received it yet, please try using the ‘Send me a new code’ button on the registration page. If it doesn’t do the trick, we’re here to help at LEGO.build/Service-Apple. 📞🙂 – Aleksandra, LEGO® Customer Service

Please someone help!

Some of my post aren’t getting checked out my the mods!
Someone HELP

hi roblox!!!!!!!!

2 months ago

Response from developer

Our developers are working hard to optimize the app to improve your experience. Keep an eye out for improvements in future updates! - Elizabeth, LEGO® Customer Service

Ok but needs work

I have a couple suggestions. My first one is that I think it would make it better if when there’s a new post, there’s like a little red dot on the page with all the posts that people recently made. Not the page that has the house icon or the plus icon. The one after the plus icon. My second suggestion is about where you can see all your friends. It’s kinda hard to look for my friends when they are not in order. So I would love it if you would make the friends part organized by abc. And could you guys make a part that says how many friends you have? That would be awesome! My third suggestion is for the same page that I was talking about earlier to have a trending part, a part that only shows posts from your friends. My fourth suggestion is to be notified when your friend tags you, makes a post, comments on your post, or likes your post. My fifth and last suggestion is to be able to tag people on your post or comment. Other than that, Lego play isn’t that bad. But I REALLY want you guys to make these updates!!! If you do, I’ll rate this app five stars and make it sound so good that everyone has to get it!!!!!! PWEESE MAKE THESE UPDATES!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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Lovable game play

2 months ago

Response from developer

Hello! Thanks for taking the time to share your suggestions. Your feedback always helps us get better and better, so we really appreciate it! Keep an eye out for any awesome new updates from our team! ✨ -Jane, LEGO® Customer Service

Can’t see comments from people on different servers

Hi things have improved on the app but still some problems first of all notifications when someone comments on my post I don’t get a notification second problem no reaction I have a friend who has a Ninjago club and no reacts makes it harder for him to find the post for the mission third problem I can’t see post or comments from my friend that are in different servers I have two friends from the UK server and I can’t see any of there comments or post so please fix all of this
HumorousOtter029 see ya later Otter🦦 out

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HumorousOtter029

2 months ago

Response from developer

Thanks for letting us know! We’re sorry you’re still having some issues with the app, but we’re here to help! Get in touch at LEGO.build/Service-Apple and we’ll be happy to take a more in-depth look. 🔍 - Elisa, LEGO® Customer Service

Like the old one better

Lego life was better by a lot with badges bring back Lego life plsss

Red7HELLO

2 months ago

Bring back Lego life

Lego play is more like a game for babies, because you can’t even post photos of your Lego any more and it has so many bugs and it’s just not the same anymore.

Cblox100

2 months ago

Response from developer

That doesn't sound right. Make sure you have the latest version of the app installed on your device. If you're still experiencing bugs, our experts would love to take a look at LEGO.build/Service-Apple. 📲 - Marine, LEGO® Customer Service

It asked for my my debit or credit card?

My kid wanted my to verify his “Lego account” so I went through the process it wanted me to do, and it asked for either my debit or credit card, and as an extra option, give them the last 4 digits of my social security number. I had to tell him that “this is a scam,” which made him mad at me. I am not going to give out my info to a site where not even the DOMAIN is Lego. So to any parents, don’t trust Lego or the apps that they produce.

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dude0151

2 months ago

Response from developer

To make sure the LEGO® Play app is a safe environment, kids will need parent/guardian permission before posting. To make sure it’s an adult saying okay, you will need to provide a credit card or ID. Don’t worry, you won’t be charged! If your child just wants to browse the app, no need to go through this process. - Marine, LEGO® Customer Service