MY MAPCO User Reviews

MAPCO Express, Inc.

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I’m leaving the Mrs.

I have been coming in getting gas five or six times twice a month maybe three times y’all are real good but we need our receipts from our gas every time I get gas. I don’t get my receipt. Thank you for the service. I appreciate it.

Duckywucky!!?!?!?

a month ago

Very convenient

This app is the best gas station app I’ve ever used. It’s so convenient to use and worth the download!

Chrisindaaa

a month ago

Great upgrades :)

Much better experience for fuel savings and ordering online!

WiLL 326

a month ago

Awesome for fuel discount

Using this app, I got fuel for less than a $1 per gallon.

Pijit

a month ago

Points on my card.

2 weeks ago I was returning from middle Tennessee, and stopped at a MAPCO called and asked about using my points, the lady wouldn’t let me use them and gas was very high where I stopped. I came on up the road and stopped at Exxon gas was cheaper there. I thought to myself I will just start using Exxon. I don’t like the way Ive been treated by MAPCO the past few months. My card got to where it wouldn’t scan the lady told me I needed to call for a new card so I did.A friend of mine and I have had our cards for years, but she types in her phone number. So they were still giving her 10 cents while I got less. I called and complained so they started giving me 10 again., but guess what they started giving my best friend 25 cents. And that’s why I’m going to Exxon if I can find one or switch to something else.

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Peggy Holloway

a year ago

Response from developer

We apologize for your experience, we have notified the District Manager of that location. We thank you for your feedback.

This is biggest scam and garbage I ever seen

I don’t normally write reviews ever. So the fact I’m spending time out of my day to write this should say something. The 20 cents off when you 1st use it can only be up to 30 gals pass that it won’t work. I tried to stack like it showed at the pumps. That doesn’t work. They needed my id to get the amount I needed only for it to be like a 6 cent discount. Everyone person i see now at a MAPCO im letting them know before they get the card

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youngkenrick

a year ago

Response from developer

We apologize for the experience you have describes using your Introductory fuel discount offer. Please take the time to contact us at 833-80-MAPCO, so we may investigate why the discount was not properly applied to your purchase.

MAPCO The Worst App Ever?—Good Chance

This app should not even be in the App Store, it's the worst app I've ever experienced. This evening (7/13) I tried to use the app to pay at the pump at Store #3666, 9101 Lee Hwy. The app would not complete the transaction when I tried to activate the pump and I got the message, "failed to activate the pump"; this happened on several attempts. Now my Venmo account has been frozen and I've gotten fraud alerts from my bank. James was very helpful in trying to resolve the issue, but to no avail. Thanks MAPCO

There are more negative points I could include about my experience but no one wants to read and unending review

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rider on the storm 50

a year ago

Response from developer

We apologize for the issues that you are having with the app. Please contact us at 833-806-2726. We would be happy to assist you in gaining access back to your account.

Used to be great

This app once was wonderful; frequent gas, discounts, and discounts on other items in the store, with an easy integration with Apple Pay.

Now, like so many other companies, and trying to improve things, they actually make it worse. They have reduced the functionality and taken out Apple Pay as an option, instead requesting your personal bank information or Venmo. Neither of which I feel comfortable giving out. Do you need only look at Internet reviews of horrible situations with Venmo to get an idea of why.

Apple Pay is extremely secure and knock on wood. I have never had an issue with it. I’m sure the stems from some sort of Costco in measure within MAPCO.

I am not going to be using this app to pay for gas until this situation is resolved.

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Mike/1983

2 years ago

Response from developer

Sorry to hear about your experience! We are working to add apple pay and google pay in the future.

What did you do to the app…

These new “improvements” removed the ability to use Apple Pay and/or debit/credit card mobile payments. Now our only option is Venmo and Checking? Seriously… I tried Venmo and it wouldn’t connect so I ended up having to use an actual card at the pump which defeats the point of the app outside of looking at rewards. Very disappointed.

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jmart472548

2 years ago

Response from developer

Sorry to hear about your experience! Guests wanting to pay with a credit card during a mobile pay transaction can use Venmo. Venmo offers a secure and fast way to pay with credit card, debit card, or bank account. We are working to add apple pay and google pay in the future.

I’m out!

This app was once the only app I used for fuel and would almost always get gas at MAPCO, but they now only take Venmo or connect to your bank account so I'm out. I get that credit card fees to stores are high, but to just not take them is not good customer service. Instead they should promote the other payment methods but still take credit. Imagine going to a store or the pump to find they don't take credit. That's pretty much what they've just done to their app users. So, we'll just go to a competitor. Bad move MAPCO.

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TheLMH