Verizon Roadside
Okay so yea it’s cheap only like 5$ a month for roadside insurance whether it’s 10 miles towed, dead battery, keys locked inside but the catch is sometimes well most times it’ takes FOREVER for them to find someone to come help you lol😅 if it’s the middle of the night past midnight 1-4am it’s freaking impossible get a Rescuer. Gonna have wait until 6-9am and I’ve had multiple times when either the request will randomly cancel or the person cancels or one time took like 2 hours send someone he tried getting into my car for like 10-15 minutes and just gave up and left so customer service had send new driver which took like another 3 hours but when this person got there they were so prepared and professional correct tools and unlocks my car in literally like less than 2 minutes smh 🤦🏽♂️ once the driver went to the wrong place and it clearly had the correct address so took him another 15 get to me. My shortest ever rescue took at least an hour an half lol. It’s cheap roadside but it’s ghetto hahahaha
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Great until moved out of app
For the most part having roadside assistance with Verizon has been ok. Have had to use it twice. First time was a good experience. But the second time the wait time was excessive and I ended up calling a friend. Now about the move from the app to website. It’s simply an additional thing to deal with during what is probably an already stressful matter having to request assistance.
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Very good experience
Had a very good experience. They came out to help me really fast. I’m surprised. The guy that came out was really nice despite me coming outside late (I fell asleep and didn’t hear my phone ring at all). Great and fast service! They knew what they were doing too!