Leave a Review TELUS Health One
Lovely
This is a lovely app.luv it.lovely85941
Not user friendly
Does not link to my Fitbit even though I’ve tried several times. Unable to get credit for my walking/exercise due to this. Constantly has notifications in the app, but when I open it, there’s no notification. I want to be able to use this for work and well-being, but as of yet, it’s a major struggleShow lessALW_2006
Developer Response
Hello, I am sorry that you are having issues connecting your Fitbit to our app. If you haven't already, please reach out to us at support@lifeworks.com so that we can assist.No bad interface and usage
Scrolling does not load from the bottom and the app does not categorize offers properly perk pages hardly loadJunaidriz
Developer Response
Hello, if you haven't already, please contact us at support@lifeworks.com so we can help.Impossible to enter the app
Was sent an invite in email with a company code. After entering the company code, the app immediately asks for a password. However I have no password as I have never used the service. I thought maybe it is asking me to set up a new password, but no. It says my password is incorrect. So it is impossible to use the service.Show lessaudiblescholar
Cheap
Looking for counseling support. Not ads.
Podcast format would be usefulgdsjmtxcjjfxx
Can’t get accurate step amounts
I have tried on both my iPhone and my iPad and neither can properly update this app with my Fitbit steps. On a day my Fitbit said I had 9000 steps, LifeWorks downloaded as 5000. Same for other days. Maddening.
I’ve found it will only update from my Apple Health, which takes steps off my phone only. My phone is sitting on the counter usually and is a much lower step amount.
I want to use my Fitbit in the LifeWorks Challenge but no amount of of unhooking and re-hooking my Fitbit does anything.Show lessgdzaige
Developer Response
Hello, we're sorry you're having this issue. If you haven't already, please contact us at support@lifeworks.com so we can we can help.App Doesn’t sync
App doesn’t syncJMEFEE
Does not sync with Apple Watch
I only got the app because my company had a stepping challenge! The real challenge was dealing with this stupid app. Never could sync it to my Apple Watch to count my steps! Looked like a big loser and finally deleted the app.lucky LH
Developer Response
Hello, we're sorry you're having this issue. If you haven't already, please contact us at support@lifeworks.com so we can we can help.Horrible
I have a password, and the app wouldn’t let me in. Neither it would send an email to the address on file. RidiculousBobsterbacon0987654
Developer Response
Hello, we're sorry you're having this issue. If you haven't already, please contact us at support@lifeworks.com so we can we can help.No reply
I called a week ago looking for assistance. The rep said it would take a few days, but no one has called me back.Paulettemills
