Leave a Review TELUS Health One
Easy to Navigate
Love the new platform and all the options... so many opportunities to engage so take your time to discover.I hate this
Useless employee incentive program. Offers us far less than previous program. Just a complete waste.Notifications
It tells me I have a notification, but when I view it there isn’t anything there.App crashes with iOS 13.6.1 on iPhone XR
This app won’t even open before it crashes, even with the latest update from a week ago. Please fix this issue!Full of Ads
I received this email invitation through my company and assumed incorrectly it was a program offered through my employee benefits.
I don’t consider a portal for 3rd parties to advertise to me or sell me things to be an employee benefit.
I immediately deleted the app after being bombarded with ads right after I told the app I wanted to focus on weight management and stress.
You’d think the first page you pull up wouldn’t have mortgage related ads on it. Total crap. I dumped FB because I hate the constant ads.Show lessCan’t use at home.
The app requires me to answers my phone, which is at work, to log in. So when I need help at home I can’t get it because I can’t log in. Stupid!
Also, LifeWorks appear to me to be more about patting coworkers on the back with recognitions and about shopping than really helping people in trouble. I say that partly because that is the first things that comes up on the interface.Show lessDeveloper Response
Hello, thank you for your feedback. If you'd like to discuss this with us, please email support@lifeworks.com.iPad app isn’t for an iPad
The iPad app just shows a small, phone-size iPhone app in the middle of the screen. They have provided zero iPad support but allow you to download it on an iPad. But it says in the App Store that it is iPad-compatible. False.
Worse, it doesn’t automatically change the orientation. I use my iPad almost exclusively with a keyboard. But LifeWorks doesn’t switch to landscape mode. I just see the small iPhone app floating sideways on the screen.Show lessGreat Idea, but
Love the concept of this app. However, with all the hoops life throws you and even having to perform on an app for our health insurance this is just too much.Bugs Take Away from the Experience
LifeWorks is a great product. However, the frequent bugs is taking a lot away from its quality. The Support team has been good about following up and communicating updates on issues. However, I feel like I’m in too much communication with the Support team because of all the system issues myself and other employees have to report.Show lessAlways down
So, employer partnered company, why does it take a week to respond to an email with details on why someone sponsored for the services, who is looking for help, can’t access the site, at all. Find your best self, yeah, right, I’m trying and your crap company is making it impossible to do so. Thanks for the customary we will look into it and abandon you after hitting send.Show less