App Needs Work
I loaded the App, located and saved my local Meineke Shop. I promptly made an appointment put in my vehicle information and what was needed to be done. That worked good. After the appointment I opened the App to find my vehicle info is gone. No points for the work that was done to the tune of 600 bucks. The app says there was no services done. I tried to find where to enter my vehicles information again to maybe pull up the repairs and I couldn’t enter any information in the section that says, My Vehicles. Does anyone have any ideas?
I don’t know why I have kept this app wasting space on my phone. It’s useless. I’ve had a lot of work done on my vehicles and never received any points. After a two yrs the app still won’t let me add my vehicles and never shows any of the services that were performed.
It’s time to delete the app.
I don’t know why I have kept this app wasting space on my phone. It’s useless. I’ve had a lot of work done on my vehicles and never received any points. After a two yrs the app still won’t let me add my vehicles and never shows any of the services that were performed.
It’s time to delete the app.
Show less
Dead Battery Service
Once again Meineke Repair has taken care of my GMC 1994 Sierra Dually. My truck would not start. Friday afternoon not good. I had called for a row with my road assistance plan. I didn’t get truck towed until late Friday minutes before closing. I take my truck to Meineke on 842 Nellis Blvd, my go to car care center. They know my beast lol. I had to leave my truck there not a problem was not worried. They would take care of it Monday morning. Want to thank Craig and the crew for getting the truck in the shop Friday night. Monday morning got a call from Rob letting me know what the damages were gonna be. So the repairs were done picked my truck up that afternoon . I figured since it was there I added an oil change no problem. Meineke at 842 Nellis Blvd is my go to car care center. They came thorough once again Kudos.
Show less
Review
Good service and friendly customer support
You Cost me Two Hour of Vacation Time!
I used the app to schedule an appointment today, at 3:00 p.m., for a state vehicle inspection at a local Meineke shop. Upon arrival I was told they only did state vehicle inspections on Thursdays. Your extremely polite employee also said this has happened before, and others, who used your app to schedule similar appointments, have had to be turned away.
I had to take two hours off work to have time to get to this appointment. My time has been totally wasted. So, in the future, I won’t be using Meineke for any purpose.
Thanks for nothing!
I had to take two hours off work to have time to get to this appointment. My time has been totally wasted. So, in the future, I won’t be using Meineke for any purpose.
Thanks for nothing!
Show less
Take advantage of your customers
I visited the 27th and Bridgeport location and had a less than professional experience. I normally would never comment but had to this time. I was quoted a very high price and then it was dropped by a couple thousand and then dropped again because the service writer said he was making really good money installing an engine charging the customer $10,000 and also making good money installing after market exhaust system so he said he could lower my price. He said he wanted to fill the open stall with my car. It was pathetic. I used to like going there but lost this customer. This place will go under with this type of Staff on board!
Show less
Needs some work
When the app showed that I had 1130 points I was glad I would be able to get my oil change free. However, when I got to the shop they informed me that I only had 650. Now, after that appointment, I notice that the reading is still at 1130.
In addition, some times when I bring my car in for an appointment that I made online the shop can’t find where the appointment was made.
Please fix this app so that it functions with basic usage.
In addition, some times when I bring my car in for an appointment that I made online the shop can’t find where the appointment was made.
Please fix this app so that it functions with basic usage.
Show less
Love this place!!!
We used to take our vehicles to other places. One day we were in a pinch and needed to have our vehicle serviced and was not able to get in at our normal place so we decided to try Meineke and I’m glad we did!! The customer service we receive here is above and beyond our expectations!!! Also make sure you check out the coupons that they offer!!!
Show less
Kinda pointless
I started using this app for the convenience since I had a very long commute for work. I was very excited to know that there was an app that can show your service history, earn points and make appointments especially since my job expenses my mileage for my commute. But after registering I found that none of the services performed on my car were saved so I haven’t earned any points for the year. The only thing it does is schedule an appointment properly, which can be done without the app. I receive great service from the location I frequent to but the app itself is just pointless and unnecessary since it doesn’t function right.
Show less
Need some improvements
This app is great for scheduling appointments and it works great for that. However, I’m having problems with the point system. I recently used up most of my points for the High Mileage service and it seems like the app doesn’t update that I used the points unless I sign out and log in again. I feel like this app needs some bug fixes to make it seem more real-time so that way I can see that I used my points and I know how many I actually have left over without having to log out/login again.
Show less
My Meineke shop is tops (Broomall, PA)
I realize not every Meineke is the same. I know my son has a less than favorable experience with one near Mount Vernon, VA, very recently. But during our family’s 16 years in Delaware County, PA, we have ALWAYS been well treated by Meineke store #745. Ken, Tom, Eddie and the team is first rate, accommodating, very trustworthy (if something doesn’t need work, they won’t recommend it). I have encountered my share of disreputable car repair shops - this is not one of them. From oil changes to new struts, they always give us the straight skinny, treat us respectfully, explain everything, and provides a nice place to do a little work when you need to wait. They’ll even arrange transportation and overnight drop off. First rate.
Show less
