Granite CU Mobile Banking User Reviews

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  • Login Issue

    So I use the auto fill option when signing in online, but the GCU app doesn’t use that effectively. It basically gives me a list of previous account logins. Perhaps that’s a security measure, but I don’t know.

    It may not be working due to my fingerprint reader being off. I would love it if the app had the auto fill option when signing into my account.
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  • Keeps locking me out even if I have the correct password!!

    It was great at first but, I have tried countless times to try and remember the passcodes to this app and every time I get them right, however, the app thinks I’m a huge liar and locks me out of my account!.Then I have to bug the bank and beg each time to have my account activated again, I swear they are going to have a sign with my name on it that says “warming, begs too much for account reactivation, if you see her, ignore her” I really don’t like the app anymore.
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  • Bad app

    I want to give this zero stars but I was forced to give it one star or not submit a review. I downloaded the app and could not get in. It would not let me sign in. Instead, it wanted me to change my account password. Called GCU for assistance and got none. WORTHLESS app.
  • Not the best

    This is probably the worst mobile banking app.
    It’s a decent credit union but online never works how It should.
    I got another bank account somewhere else also just to take care of money after hours in their apps that work.
  • Version 4.0.27

    Cannot save / download PDF statements, only viewing is possible. This is the only app that I have seen in the history of iOS apps that opens PDF files but does not allow one to save the PDF being viewed!!!!
  • Check Deposit is horrible!

    I can’t deposit my checks because it says the picture quality is not good enough. A professional photographer couldn’t take a better photo. Something is wrong with the character recognition.
  • Frustrated

    I have to authenticate my account every time I log onto the app! So frustrating! It didn't use to do this...........
  • Pathetic

    In 2016 a banking app still doesn't support fingerprint scanning and the only word I can think of to describe this is pathetic.

    I will most likely be switching to a bank or credit union that operates in the modern era.
  • Transferring funds

    My funds aren't loading when I am trying to transfer them between accounts
  • Not functional

    It's not loading my user name and password. I get error number 510...

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