CommunityAmerica Credit Union User Reviews

Reviews Summary

Top reviews

The very best of any banking institution!

Best online bill pay, best app!! The VERY best of customer service! Iโ€™ve only ever had one โ€œnegativeโ€ experience and it was immediately resolved and Iโ€™ve been with community America since 2010. Always amazing, always the best with customer care .. I cannot say enough nice things about community America and the products you as the customer get to use. Thank you!!!!!
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Good app. Needs a simple function added

The app works very well, although it would be nice to have the ability for bill pay to sort by "due date" like in the website version rather than alphabetically only. I need to see my upcoming bills, not bills listed alphabetically. Makes no sense.
Also canโ€™t see money management through the app which makes no sense
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I love CACU

I have been banking here for years! I love how my accounts are protected against fraud and can rest assure because they will track and come to the bottom of fraudulent actions. My accounts are safe which gives me a peace of mind!

Convenient and easy to use

I love this app. It makes banking and bill paying easy. This app saves so much time and allows banking to be done at my convenience, 24/7.

Hometown, Friendly Service

I have been a customer at Community America for over 10 years. I love the friendly service. Even in a large city the people are still as friendly as those in the country. It is refreshing to not be just an account number. I have financed three cars through Community America and the โ€œpaperworkโ€ was done over the phone!!! Who does that? I highly recommend CACU!
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Works well but widget could be better

The app works well, but the widget behavior is frustrating.

My wife and I have joint accounts, and CACU only allows one login account for access to those accounts on the iOS mobile app.

The widget allows you to show the balance of selected accounts on the notification screen. The problem is that since my wife and I must use the same login on both our phones to access the accounts, we also both see the same account list in the widget...

I would like to see the balance of my checking account in the widget on my phone, and my wife would like to see the balance of her checking account in the widget on her phone. If CACU wonโ€™t support multiple user accounts on our joint accounts, why canโ€™t we at least have the option to select which account(s) show up in the widget on a per-device basis? Iโ€™d like to see my account balance on my phone; sheโ€™d like to see her account balance on her phone.
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Mobile deposit

The mobile deposit feature is amazing. However, there is a constant glitch with taking the photo of the back of the check......over and over....takes too much time

Also, the dates on when your check clears is now smaller..... easier to follow when larger and bold and separated each day

Everything But CC

Love every thing about this app except the view of your credit card charges. It sends you to a different almost browser like screen and then you can look at each charge. Other than that, every function is on point.

Fast and convenient

Fast and convenient to use. I love this app because it helps me with all my detailed transactions from home and work.

Unable to open application

I'm getting this error message more often than not this last week. Please fix. Mobile banking is more necessary than ever right now. Tweak your app to function properly.

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