Worst flight app ever
No intuitive way to retrieve boarding pass. On line assistance is really somebody trying to up sell more costs. My 1st and last time using this air line. I just spent 20-30 mins on the app and talking to a rep trying to get my boarding pass for a flight in 22 hours. App is supposed to give you access to pass within 24 hours which cost me $3.99 to get and it doesn’t work.
Show less
Thank you
Services good Thank you!!
😡
They will charge you even for breathing, the customer service is terrible, people who work here do not speak well and you can't understand anything, basically they don't offer any help or solutions, a few months ago I bought flights with this app, when I arrived at the airport they told me that my flight has been canceled months ago, that my flight was going to be the next day, that it wasn't their fault since I hadn't bought the flights directly with the airline, it was one travel that was in charge of letting me know, something that never happened! Now months later I buy flights through onetravel again and after I paid a man calls me telling me that since it's a low-cost airline they change and cancel flights often and that the best thing I could do is pay 60 dollars for one travel to take care of the rebooking so it doesn't cost me more with the airline directly! which makes no sense because I called the airline and they said, if that happens they themselves will assign me a new itinerary, or in the worst case a refound, plus they charged me a fee of 7 dollars for each bag that I paid for, meaning they charged me for paying for bags, which wouldn't happen if I had paid for them at the airport 🙃
Show less
Response from developer
We understand that your recent flight booking experience was unsatisfactory, and we appreciate your patience. Please email us at feedback@onetravel.com with your booking details and our Travel Experts will be happy to assist.
Excellent service.
I despise comparing flight costs. They are currently comparing flight prices and schedules and have many options. Thanks for your great service. Just have to locate a less expensive flight option. Thanks for your help.
undue charge
I'm having a headache trying to get my money back
I don't have my plane ticket because they say the amount paid is incomplete, and I don't have my refund of almost 100 dollars, because even though they charged my card, they say they can't refund it because there was no charge... I'm losing almost 100 dollars and I don't have the ticket or the refund.
I don't have my plane ticket because they say the amount paid is incomplete, and I don't have my refund of almost 100 dollars, because even though they charged my card, they say they can't refund it because there was no charge... I'm losing almost 100 dollars and I don't have the ticket or the refund.
Show less
Response from developer
We are sorry to hear that your experience was not satisfactory. Please, don't hesitate to contact us at feedback@onetravel.com. Our travel experts will be happy to help you!
User friendly/Best Deals
It has been so easy to book through you. And believe me I’ve used everyone.
Thank you for being so wonderful!!!!
Thank you for being so wonderful!!!!
Flights
I like to change it to CDN currency
Shell game! Avoid it
They may offer cheap fairs but they don’t show or tell you the flight class - so if you don’t know or ask at the time of booking, you will not get the miles you travel - they’ll use the fair class which gives no miles and you’ll likely discover after the flight is complete and are trying to claim your miles!! And even if after booking you call them and tell them your FF# and the request it to be added to your flight details, they’ll tell you “for sure, “it’s recorded”, and “it’s been added to your record” - either because they’re just lying or are clueless-
I just finished an International flight with early 9000 miles each way!! All lost because they want to sell you cheap tickets w/o telling you it’s a no-miles fair class!!! I even paid nearly $400 extra for better seats!!! Total fraud and they’ll tell you anything to sell you tickets
No wonder they’re also known as “CheapoAir” by another name!!!
Never again!!!
I just finished an International flight with early 9000 miles each way!! All lost because they want to sell you cheap tickets w/o telling you it’s a no-miles fair class!!! I even paid nearly $400 extra for better seats!!! Total fraud and they’ll tell you anything to sell you tickets
No wonder they’re also known as “CheapoAir” by another name!!!
Never again!!!
Show less
Response from developer
We are sorry to hear that your experience was not satisfactory. Please, don't hesitate to contact us at feedback@onetravel.com. Our travel experts will be happy to help you!
Cannot book online.
Cannot book online.
Be careful with this APP; No one is responsible
I want to share my experience, my friend and I bought international tickets from this program, but unfortunately after 24 hours no one responded and they did not refund my money. Be very careful with this program so that you don't have any problems. I think there is no reliable company or person for this program ,,,
Show less
Response from developer
We are sorry to hear that your experience was not satisfactory. Please, don't hesitate to contact us at feedback@onetravel.com. Our travel experts will be happy to help you!
