Leave a Review OneTravel Flight & Hotel Deals
Excellent service.
I despise comparing flight costs. They are currently comparing flight prices and schedules and have many options. Thanks for your great service. Just have to locate a less expensive flight option. Thanks for your help.Jehovas Lover
undue charge
I'm having a headache trying to get my money back
I don't have my plane ticket because they say the amount paid is incomplete, and I don't have my refund of almost 100 dollars, because even though they charged my card, they say they can't refund it because there was no charge... I'm losing almost 100 dollars and I don't have the ticket or the refund.Show lesskarolinebbu23
User friendly/Best Deals
It has been so easy to book through you. And believe me I’ve used everyone.
Thank you for being so wonderful!!!!PennyLuLu
Shell game! Avoid it
They may offer cheap fairs but they don’t show or tell you the flight class - so if you don’t know or ask at the time of booking, you will not get the miles you travel - they’ll use the fair class which gives no miles and you’ll likely discover after the flight is complete and are trying to claim your miles!! And even if after booking you call them and tell them your FF# and the request it to be added to your flight details, they’ll tell you “for sure, “it’s recorded”, and “it’s been added to your record” - either because they’re just lying or are clueless-
I just finished an International flight with early 9000 miles each way!! All lost because they want to sell you cheap tickets w/o telling you it’s a no-miles fair class!!! I even paid nearly $400 extra for better seats!!! Total fraud and they’ll tell you anything to sell you tickets
No wonder they’re also known as “CheapoAir” by another name!!!
Never again!!!Show lessWordPlayer500
Developer Response
We are sorry to hear that your experience was not satisfactory. Please, don't hesitate to contact us at feedback@onetravel.com. Our travel experts will be happy to help you!Be careful with this APP; No one is responsible
I want to share my experience, my friend and I bought international tickets from this program, but unfortunately after 24 hours no one responded and they did not refund my money. Be very careful with this program so that you don't have any problems. I think there is no reliable company or person for this program ,,,Show lessMehdi eleini
Developer Response
We are sorry to hear that your experience was not satisfactory. Please, don't hesitate to contact us at feedback@onetravel.com. Our travel experts will be happy to help you!No solutions for cancelled flight. Sure scam.
I booked a flight through this app. But after few days got an email saying the airline has cancelled all its flights. Now the agent from OneTravel does not give any solutions on this. I can’t call to a USA number for reschedule from another country because of high price. Service from OneTravel is so bad. This seems like a scam to me. I lost my money. Avoid this scam app.Show lessJoseph08ahmed
Developer Response
We are sorry to hear that your experience was not satisfactory. Please, don't hesitate to contact us at feedback@onetravel.com. Our travel experts will be happy to help you!Use something else
I was trying to flight back to the US from overseas after a few years of working. Decided to try this app. I books 6 months in advance with flexible additional charges in case something happened. Something happened and I tried removing someone from the flight. Horrible customer service. Used all the services to then cancel. After trying to cancel, it charged me the price of the one ticket that I was going to change. From 1200 to a 600 dollar refund. Bad luck.Show lessjegus moli
Developer Response
We are sorry to hear that your experience was not satisfactory. Please, don't hesitate to contact us at feedback@onetravel.com. Our travel experts will be happy to help you!🤬
So, I was able to book an out of the country ticket and even purchased a travel insurance on the ticket just in case I was unable to make my flight. When I reached out to One Travel they told me that not only was I unable to cancel the ticket without penalty but that they would be charging me to make changes!!! Oh, it get better…. After an hour on the phone with them and getting charged a fee they told me that they were unable to make changes and that I would have to call the airlines myself!!!🤬🤬🤬 oh and that’s not all…. When I reached the airline they booked me threw, in order to change the itinerary, it was literally for another full price ticket!!!😤😤😤 So much for having a good rate on a flight!!! First and last time I will be using One travel to book a flight!!!! DO NOT RECOMMEND!!!Show less😤😠😡🤬?!?!?!
Developer Response
We are sorry to hear that your experience was not satisfactory. Please, don't hesitate to contact us at feedback@onetravel.com. Our travel experts will be happy to help you!Cannot Login to OneTravel Account
As of Jan 2023, I cannot login into my account via this app. I enter in my email and password on the app but will not go beyond that once I click to sign in. I can view my account & upcoming flights just fine on my desktop, just cannot log into via this mobile phone app.Rocky-X-1988
Developer Response
We are sorry to hear that your experience with our app was not satisfactory. Please, don't hesitate to contact us at feedback@onetravel.com. Our travel experts will be happy to help you!I love this app
First time and I love it everything is fast and very easy to read.mrslj-0
