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One Travel
My go to app for travel, always recommend my friends to use this app as it’s never failed me yet.
Cheating with people!
Charging more than expected!!!! For what???
Service
Excellent
No solutions for cancelled flight. Sure scam.
I booked a flight through this app. But after few days got an email saying the airline has cancelled all its flights. Now the agent from OneTravel does not give any solutions on this. I can’t call to a USA number for reschedule from another country because of high price. Service from OneTravel is so bad. This seems like a scam to me. I lost my money. Avoid this scam app.
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Response from developer
We are sorry to hear that your experience was not satisfactory. Please, don't hesitate to contact us at feedback@onetravel.com. Our travel experts will be happy to help you!
flight
good instructions
Scammers
Super scam site. Booked a flight and had a death in the family. The insurance company for travel protection made me jump through major hoops for a $300 flight. Really? What a joke. The greed of companies like this are dishonest. I would have booked again to reschedule but hey they don’t care about they’re customers. Watch yourselves.
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Use something else
I was trying to flight back to the US from overseas after a few years of working. Decided to try this app. I books 6 months in advance with flexible additional charges in case something happened. Something happened and I tried removing someone from the flight. Horrible customer service. Used all the services to then cancel. After trying to cancel, it charged me the price of the one ticket that I was going to change. From 1200 to a 600 dollar refund. Bad luck.
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Response from developer
We are sorry to hear that your experience was not satisfactory. Please, don't hesitate to contact us at feedback@onetravel.com. Our travel experts will be happy to help you!
🤬
So, I was able to book an out of the country ticket and even purchased a travel insurance on the ticket just in case I was unable to make my flight. When I reached out to One Travel they told me that not only was I unable to cancel the ticket without penalty but that they would be charging me to make changes!!! Oh, it get better…. After an hour on the phone with them and getting charged a fee they told me that they were unable to make changes and that I would have to call the airlines myself!!!🤬🤬🤬 oh and that’s not all…. When I reached the airline they booked me threw, in order to change the itinerary, it was literally for another full price ticket!!!😤😤😤 So much for having a good rate on a flight!!! First and last time I will be using One travel to book a flight!!!! DO NOT RECOMMEND!!!
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Response from developer
We are sorry to hear that your experience was not satisfactory. Please, don't hesitate to contact us at feedback@onetravel.com. Our travel experts will be happy to help you!
Cannot Login to OneTravel Account
As of Jan 2023, I cannot login into my account via this app. I enter in my email and password on the app but will not go beyond that once I click to sign in. I can view my account & upcoming flights just fine on my desktop, just cannot log into via this mobile phone app.
Response from developer
We are sorry to hear that your experience with our app was not satisfactory. Please, don't hesitate to contact us at feedback@onetravel.com. Our travel experts will be happy to help you!
