Leave a Review OneTravel Flight & Hotel Deals
Dianna Klein
I have traveled all over the world using this agency and they have never done me wrong . Love you travel one !!!slick turkey
Barely one star
Booked but the site changed my airport called right away was told there would not be a charge to correct had to fight hours on phone to get a billing and I was charged the change fee. Now have to wait for some supervisor to call flight time changed 2 weeks after booking not the time I would have booked hours to get answered from people who drop the call and you can barely hear or understand. Run. I really mean it run away from this site go to the airline directly. This one is terrible!!! Run!Show lessKayhere107
Bad customer service
This is the worst booking site. They didn’t even ask for passage information nor did they ask to confirm the information. When I called the number they had down to call for help changing name on flight the person said I can’t change any information because it was a super saver ticket. Why would that even matter. Don’t deal with OneTravel they scam you.Show lessscotpep
Waiting for refund on covid -19 flight
Round trip flight to LA for AORN conference which was canceled due to Covid 19 still have not received refundsiltuplait
Worst
I was unaware that they were going to have to verify my flight by calling my bank before I got my tickets and the guy hung up in the middle of the call and I am unable to get ahold of anyone and I am sitting at the airport with no ticketsPake Crazy
Cannot talk to anyone
I booked a reservation through what I thought was the airline. It was travelone. Now because of the corona virus, it is necessary to not make the trip. No phones are answered. No help.Jenntunn
Can’t get rid of the app
Must say the two flights i booked went fine but the dang app will NOT go away! Every time I open yahoo the app comes up . I have deleted several times it but that doesn’t work. How the heck do i get it to GO AWAY!!?how about one star
Travel
Booking was super easy, and convenientaym1k
Misleading
I booked through what I thought was the airline. Ended up with Travel One/Cheap airfare. Conversation very difficult. Then once cancelled I received an email that said cancellation was not complete until a final step with “otp-onetime password” was made. Through the app, I chatted with someone who said they could see it was cancelled by my confirmation #. I questioned was the additional step with otp not needed as suggested by their email. They then asked what the # was so to update. I gave it to them and then was asked if I needed anything else? I feel if I had just taken their word and not questioned the need for the “otp”. They would have in fact not cancelled My rez and by the time I realized this would have been told a ridiculous cancellation fee. Long story short- felt very scam like! Always deal directly with airline/hotelShow lessllgg1122
Developer Response
" Hi llgg1122, We are sorry to hear your frustration, and certainly want you to have the best possible experience booking with us. Please don't hesitate to contact us at feedback@onetravel.com, our customer experience representatives will be happy to help you! "Pleased
I wanted to use my Paypal account to purchase a ticket on short notice. It worked out perfectly.bjqrl
