Best delivery service
The only thing that would make it better is if they sold weed
Terrible Customer Service
Every other delivery app I’ve ever used has more developed customer service than a generalized email address. I submitted a request for a refund on a missing item three days ago and have yet to hear back. I have loved the curated selection available here in the past but can’t justify ordering anything more if I don’t receive a refund for my partially delivered order.
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They Steal Your Credits
I got about 60 dollars worth of credits on my account and they marked the account for fraudulent activity and now I can’t place any orders. Not worth wasting time with their support trying to get it fixed. Foxtrot stores were all excellent with nice selection of stuff though, but won’t be using them again unless the account gets miraculously restored.
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Update has bugs
I love foxtrot and have found their app very user friendly for the last several years.
However, the most recent update, probably meant to make things smoother during the pandemic, has a lot of bugs. Hopefully they get sorted fast and I can get back to my 5-star opinion.
However, the most recent update, probably meant to make things smoother during the pandemic, has a lot of bugs. Hopefully they get sorted fast and I can get back to my 5-star opinion.
By far best grocery/food shop and delivery service during the quarantine!
Foxtrot is by far the best delivery experience I’ve ever had during this pandemic. I’m glad I’ve discovered them !
Great place!
Foxtrot has fast and friendly service. The steaks, pork chops and variety of cheeses have all been of great quality! Everyone should give them some neighborhood support.
Good app but horrible search ability
Overall the app and store functions, but the search function needs to be fixed.
Awesome!
Great app - very well designed, easy to use, well organized. Very easy to order for delivery or go to a store. Love that everything is local and that they have events in store, definitely feels part of the neighborhood!
Foxtrot is actually awesome
I have been using this very awesome hybrid service / store for over a year now and it has become my favorite delivery app bar none. Great customer service and great selections!
