Leave a Review Velocity Credit Union
New app is great!
The new app is great! Keep up the great work VCU! Nice new features with easy navigation. Terms only appear once so this is not an inconvenience at all. Love it!Steph s atx
Works great
Love the new app from Velocity! Great new features and security upgrades. Instructions were provided for sign up, which made it very easy (provided you read them)
Thanks for the update!AlexanderHamiltonPorter
Great new app!!!
Love the full range of account options and the fingerprint login ability.J-rock7719
Love the redesign!
Love the new layout and features, plus Touch ID! And the website is mobile friendly too.
Great job Velocity!ksheck
Awful Redesign
The onboarding on this app is ridiculous - I shouldn't have to scroll through your entire terms of use just to hit 'accept'! The menus are crazy and pop out when you don't mean for them to. It's not clear where account info is actually stored, either - it's not in the menu by default. The information hierarchy is all wrong, and makes me wonder who designed this thing. Also your CTA buttons get smooshed together when there's more than one. This is for mobile, presumably. Maybe test it out first.Show lessJess in ATX
Locks up
App locks up at the loading accounts screen.Sp259
Very outdated
The app itself is great. It just needs to be updated. Compared to other apps, they make this one look outdated. Add Touch ID compatibility, maybe quick view of balance in the notification panel. Besides all that the app is greatLuismiguel0712
Horrible
This is one of the most frustrating apps I have ever dealt with. It takes me about 20 times to log in because it asks me a security question every time I try to log in, even though I "registered the device" several times. And the thing is it asks random security questions, not just the ones that you chose to ask when logging in. So you have to try and try until you get a question you put an answer to.
Also, I am not able to make payments on my loan. All it does is show me history. Worst bank app hands down.Show lessJsauce90
It's A Solid App...
I've been a Velocity Credit Union customer for five years, and I utilize the app much, much more often than I actually make visits to the Velocity physical locations - there's no need. The app is solid and dependable with few, if any, shortcomings. Touch ID capability would be a welcome addition, however.Show lessMS-S
Touch ID PLEASE
Would rate higher if it had Touch ID capabilities.C_Blakely1234
