Best Financial Institution of them all!!!!
I have banked with Wells Fargo, Chase, Bank of America and NONE give the personal customer service Frost Bank gives!!! From Free Notary Service to 24/7 live phone AND chat customer service none do it better!!! Their OD protection is incredible!!! They care about their customers!!! I had an issue (an error by my employer) which caused me to go negative. I had reached my OD limit but when my monthly auto insurance payment tried to clear, Frost bank recognized it was an insurance payment and took into consideration how important it was to be paid so my coverage would not be canceled and paid it! No other bank in existence has an approval system on that personal level and a genuine care for their customers!! ❤️ My father banked with Frost, I bank with frost and my children will bank with Frost, now and forever.
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Love Frost Bank!
I’ve never had a single bad experience. I’ve been in many branches and I don’t think I’ve ever had to wait more than a couple of minutes, (and usually there is no wait) and the service has always been, and I mean always, efficient and pleasant! The customer service on the phone is also fast and courteous. My only complaint is that I wish you could get a credit card with a private account. Unfortunately, you can only get one with a business account.
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Need picture of deposited checks
Everything is great except for I wish I was able to see every check I deposited mobile. As of now I can’t see who the check is from that gets deposited. I receive checks from multiple companies and I have to keep the actual check to see who it is from. I wish there was a picture or some other way to see who it was from after depositing.
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