Leave a Review Frost Bank
Love Frost Bank!
I’ve never had a single bad experience. I’ve been in many branches and I don’t think I’ve ever had to wait more than a couple of minutes, (and usually there is no wait) and the service has always been, and I mean always, efficient and pleasant! The customer service on the phone is also fast and courteous. My only complaint is that I wish you could get a credit card with a private account. Unfortunately, you can only get one with a business account.Show lessNeed picture of deposited checks
Everything is great except for I wish I was able to see every check I deposited mobile. As of now I can’t see who the check is from that gets deposited. I receive checks from multiple companies and I have to keep the actual check to see who it is from. I wish there was a picture or some other way to see who it was from after depositing.Show lessBest Bank
I’ve been with Frost for 7 years now. They are so easy to use, ALWAYS wonderful customer service, and I love their banks & ATMs. The fact that customer service is available 24/7 has saved me in so many issues. I never have issues with overdrafts , I always get alerts for suspicious activity but never struggled with them freezing my account without my consent— and their app is super simple and user friendly!!! I swear if they stay this amazing, I’ll never use another bank again.Show less