Poor performance, even worse tech support!
Response from developer
Hi, and thanks for the feedback. Sorry to hear about the issues you’re experiencing. To get this resolved, please contact support at support@getkisi.com. If they’re unable to help, ask them to escalate it to our tech team. We’ll work to get things on track for you.
What is this app?
Response from developer
After signing in, Kisi provides a walkthrough to explain how it works, including its purpose for secure and convenient door access. If you missed it, you can always revisit it in the app settings.
No privacy
Response from developer
The 'Always' location setting is only needed if you're using the app with a physical Kisi reader, allowing the app to detect when you're nearby and prepare for unlocks in the background. We want to assure you that we do not track or report your location—this setting is strictly for optimizing the unlock experience. If you're still having issues, we strongly recommend reaching out to our support team at support@getkisi.com so we can assist you further.