Whether you’re at work and need to stay connected, or you’re at home and need to access benefits or payroll information, some things can’t afford to wait until you get back to your work computer. With the redesigned TriNet Mobile app, employees have the freedom and flexibility to manage HR from the palm of their hands. TriNet Mobile is available for free to all active TriNet employees, and provides secure access to your HR information.
Key Capabilities:
* Paychecks - View a summary of your most recent paycheck with a detailed breakdown of earnings, taxes and benefits. Compare previous paychecks and access W-2 and W-4 forms.
* Benefits - Access member identification cards from certain medical insurance providers for yourself and covered family members. View TriNet benefits coverage including medical, life, disability and flexible spending account details. During TriNet’s annual Open Enrollment, review and re-enroll in your current benefit plans.
* Time Off - View your available balance and request time off. Managers and admins can approve time off for team members.
* Flexible Spending Accounts: View your transaction details and status, or submit claims and receipts.
* Marketplace – Access most popular deals on TriNet’s Marketplace, including discounts on movie tickets, restaurants, car rentals and Apple devices.
* Directory/Team – View profiles of your colleagues and team members, and contact them easily through call, email and chat.
* My Team – View profiles of your manager, direct reports and peers in one central location, and contact them easily through call, email or chat.
* My To Do’s – View and complete employee to-do items directly from the dashboard (time off requests, expense reports, etc.).
* Security – Stay protected through password or biometric security using your TriNet credentials and multi-factor authentication.
* HR – Admins with permissions can view employee information such as profile, work, benefits and pay details.
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Summary of user reviews
Positive highlights
🔒
This app hasEasy to use and navigate
💻
This app hasVisually appealing
📱
This app hasConvenient HR on-the-go
🔍
This app hasEasy to view insurance cards, pay stubs, and benefits info
🚀
This app hasIntuitive and fast
📝
This app hasAbility to submit and approve time off and expenses
🤖
This app hasSolid and reliable app
Negative highlights
🚫
This app hasInability to clock in/out or track time worked
🔍
This app hasMissing commuter benefits info and management
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This app hasConfusing policy acknowledgment process
🐞
This app hasBuggy and unreliable at times
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This app hasLack of feature parity with web version
🔍
This app hasDifficulty uploading documents and files
🔍
This app hasInconsistent notifications and in-app messaging
TriNet really needs to increase its time before it times out. Sometimes I’m in the middle of writing responses and you end the chat. On the desktop version you can at least see how much more time you have, but on the phone app you cannot. I have already tried chatting twice and gotten timed out and it’s extremely frustrating. Because it doesn’t give you an option to revitalize the chat with the same person. You are forced to start over from the beginning completely. When it comes out, there should be an option that says are you finished or do you need to continue the chat and then it should bring you back to the same chat.