Leave a Review HCMToGo
Aggravating
The app works well when you can access it. But every time I have tried to open the app it would tell me my password wasn’t any good. I never received anything telling how often the password needed to be changed but the app gives the employee a false sense of thinking all there information is accessible. When the truth is your company can lock you out anytime they want. My advice to employees that are forced to use this app is to tell your employee to either give you a company phone because of the data and security then down load all documents to a person phone or computer that your company doesn’t have access to. If not you will likely have problems especially if you leave on bad terms.Show lessAwful UX
Removing face id, forcing me to click remember user name every other use, having to take extra time to click into additional schedule lengths and then have to view each of them individually… the processes of this app make me take far longer just to check my schedule and upload it to a calendar app than it should for any reason.
Use infinite scroll. Lazy load me additional cards past 4 days if I continue to scroll. Bring back Face ID/passkeys. Remember device id and keep remember me checked. It’s an iPhone, there’s no public profile that anyone else is signing into. Maybe even include Caldav or ics.Show lessMajor functionality issues
Apart from the usual connection issues, periodically not registering clock in/outs properly, and dizzyingly confusing user interface, now for some reason (guessing a new update) I and my coworkers are constantly being logged out of the system whereas before we were able to open the app without issue and punch in or out with ease. My phone saves my login information for all apps I use and are quickly unlocked via the handy little biometrics feature. You’d think that would work for this app. It doesn’t. Tried to check if maybe there was option in the app settings or permissions. There is NO SETTINGS MENU anywhere on this app.
To be fair, there are advantages to having your payroll information readily available at your convenience. But the app is just a painful chore to navigate and use. Here’s to hoping the devs can sort this one out.Show less