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Basics, Pharmacy selection
Unable to find the pharmacy or add any new ones to the eprescription option. Extremely limited search functionality that is a recurrent problem. Only allows you to look at a limited number of search results which means that if Pharmacy you’re looking for is not in the first limited selection of results there is no way to scroll for additional results and you’re out of luck. Big issue when you’re trying to send to a retail pharmacy with a lot of different stores to pick from, even if you know the specific pharmacy address and phone number. Seems like it would be easy to correct, but has been an issue for entire year that I’ve had the app.Show lessBad app
I’m glad to read that it’s not just me having issues with this app. I’m trying to link another practice but there is no option for me to do so. Seniors, especially, I’m sure are having difficulties with this new system, using for med appointments, medication refills, test results, etc. to find out info on your own. The program that’s so unreliable, why do doctors keep using it? I downloaded the healow app, well it did not save the icon by itself. Every time you need it opens on iCloud where you can just “OPEN” the app. This app is so ridiculous I wasted so much time trying to figure it out. All in all, this app is not a reliable recommendation for doctors to use. I hope someone is listening or reading all the reviews here.Show lessOk
Like the APP but wish it had a little more functionality. Can’t change who labs are assigned to when asking nurse to call patient. Also frequently will not transfer long scribed notes into the note from APP to chart after hitting “scribe it”. Very frustrating.
Recently it won’t even open. I have to uninstall and reinstall every couple days.Show less