Customer service
Useless customer service.
App recommended
Booksy is the way to get your business success
Excellent
Very nice
Response from developer
We’re so grateful for your 5-star rating. Thank you for sharing your review with us and the community!
Barber
It’s just good it work for me. I don’t have to work for it. I sleep while it is working.
Response from developer
The Booksy team is thrilled to receive such a great rating, thank you.
Satisfied user
I have not had any course to regret since I started using the Booksy app for my salon bookings, it’s so easy to work your way through the app and my customers love it. I have had quite a few clients through the app but I believe there will be room for more with time as I have not used all the marketing tools available on the app. Overall I will recommend the app, I’m happy to continue using Booksy.
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Amazing!!
I have been using the Booksy app for my home beauty business for a couple of years now! It saves so much time going back n forth with my clients working out suitable appointment times. They can just jump on Booksy and see my availability and book themselves in! Total game changer as I am not constantly on my phone!
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Response from developer
Thank you for taking the time to leave such a great rating! Customer satisfaction is our number one priority. We appreciate you being a Customer!
Loyalty Programs Needed
This is an amazing app! I believe if you implemented client loyalty programs in this app, it will standout! More barbers need this.
Response from developer
We truly value you taking the time to leave us the review and feedback. Your support means a lot to us! If you need personalized help, please reach out to us at info.global@booksy.com or our app’s live chat with any details you can share.
Booksy App and Team
I’m a Stylist of 10 years in the hair industry. I have recently ventured out into my own Salon! Booksy has been a major help! My experience has been made easy with the exceptional support from the team! Gabi was a team member that helped me through the set up process and making my profile look professional! She did an amazing job double checking everything over! My clients experience has been that it’s very easy to use and very straightforward when it comes to finding what they are looking for. I tried out other apps to ensure which would be best for my business. Booksy is the right choice for not only myself but my clients as well. Thank you to the Booksy team for always being on top of it and for always making sure everything is running smoothly! You guys truly have answered all my questions and then some! The advice and kindness I have received from each member has honestly been a game changer! It’s awesome to know that I have a great support team on my side whenever! I also appreciate the efforts made when I’ve made suggestions upon features within the App. I’m truly satisfied! Thank you again!
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Response from developer
We’re grateful for your review! Thank you!
Terrible Experience
We signed up for a free trial to check out booksy as an option for our scheduling software. Without having a completed profile or services set up, booksy linked our site to Google online booking for our business. When we tried to disable it and remove it, we were only brought to a help page with false instructions. The only way to delete the account was by emailing their contact page. We have now deleted our account but there is still a broken link on our “Book Online” button on our Google business page. Extremely unhappy with this app, will definitely not be recommending it to anyone.
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Response from developer
Thank you for your feedback. We're sorry to hear about your experience. Please email us at info.us@booksy.com so we can assist you directly and ensure everything is sorted out. We appreciate your input and hope to have the chance to make things right.
Could be so much better for the price
I think for the price per month it should be working flawlessly - it doesn’t - people were able to book me on my scheduled days off, I had 3 ladies turn up for the same appointment at the same time, no shows cards can only be charged once so if they don’t have funds it can’t be recharged which is pointless as we’re still out the money - I am prepared to stalk a no show daily because how dare they. Also a massive gripe of mine is the notifications not registering as read after I’ve both read them and acted on them, yes I have confirmed the booking - I do not need to see the red circle for the next 2 days! Just clear already 😭 I have massive OCD issues and I find this aspect the most triggering out of all my issues with the app - sort it out, no other app has this issue so it shouldn’t be a hard fix - invest your money into the app build please
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