Can you add a new house that we can buy
Few Glitches, otherwise a good learning tool
Response from developer
Hi, we are so sorry to hear you have had this experience within our program and would love to try and troubleshoot these issues with you; can you please send us an email to info@readingeggs.com with your account and device details? One of our friendly Customer Service team would be more than happy to help you out. We are so sorry for the inconvenience caused by this. Kind Regards, Reading Eggs Team
My 6 year old son loves it!
Response from developer
Hello, and thank you for the positive feedback! We are so thrilled to hear that you and your son are enjoying Reading Eggs! If you have any questions or concerns along the way, please do not hesitate to reach out to our customer support staff at support@readingeggs.com. :)
Good app but music distracting
Response from developer
Hi, thank you so much for taking the time to leave us a review and feedback, we will pass this over to our Editorial team for review. If you have any other questions or suggestions please feel free to send us an email to info@readingeggs.com.au and we would be more than happy to assist. We are so sorry for the inconvenience caused by this. Kindest Regards, Reading Eggs Team
Hi
Great Learning but Flawed Tech.
The app has many aspects (Reading Eggs, Reading Eggspress, Fast Phonics, MathSeeds and an extensive library are some that I’ve taken advantage of), so it offers excellent value for money. I would suggest to the developers though that the older aspects, such as Reading Eggspress, could benefit from a more mature format, with fewer repetitive noises and animated distractions (which might otherwise motivate younger users).
Altogether, although a much liked/used app, I’m fearful that it’s going to become defunct to the other more technically reliable and crisper offerings currently flooding the market - I’m not sure Reading Eggs will be able to keep up sadly :(
Response from developer
Hi there, thank you for leaving a review. We are sorry to hear that you have been experiencing technical issues when using our app. Please email customerservice@readingeggs.co.uk advising us of your registered email address so we investigate further. We really appreciate and take on board all of the feedback received from our customers. When you email us regarding the technical issues seen, if you could elaborate further on the feedback already provided, we would really appreciate it.
Excellent but back button makes it unusable
Response from developer
Hi, we are so sorry to hear this has been happening. I have passed this feedback on to our Editorial teams to review. We really do appreciate you taking the time to help us improve our program. If you have any other problems or questions, please do not hesitate to contact us on info@readingeggs.com.au and we would be more than happy to assist. Apologies once again for the inconvenience caused. Kindest Regards, Reading Eggs Team
Love it!! A few ideas….
Response from developer
Hello, and thanks so much for sharing your experience and this helpful feedback! We're glad your child is enjoying the programs. We would be happy to help navigate any feature in the programs (as many activities do have an icon allowing for instructions to be repeated), so please feel free to email us at support@readingeggs.com at any time so we can assist further. Thanks again, and let us know how we can help! - Reading Eggs Team
Too Much, Not Fun
Response from developer
Hi there, We are so sorry to hear this is happening and preventing you from continuing with our program. We make it our mission to make the experience both fun and educational. If you would like some navigation guidance, please email our friendly customer service team at info@readingeggs.com who will be happy to help. Kind Regards, Reading Eggs Team