Nextiva App

Business Phone Calls & Texts

70 reviews

Business

Utilities

Free

About Nextiva App

Released
Updated
iOS Version
Age Rating
Size
Devices
Languages

January 13, 2014
January 6, 2025
15.0+
4+
157.06MB
iPhone, iPad, iPod
English
Ukrainian

Developer of Nextiva App

Nextiva, Inc.

📦~ in 3 weeks

Updates frequency↘︎

📝12+ topics

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Separate your work life from your personal life. Get a business phone number to call, text, and manage contacts. With the Nextiva mobile app, you can: Engage your customers and team with unlimited voice calling (US and Canada). Text for work using your business phone number. * Unlimited calling (US and Canada) * Mobile texting/SMS/MMS * Mobile contact management * Contacts integration * Business voicemail * Free number porting * Free local and toll-free numbers * 24x7 customer support Nextiva app is also available via an expanded web browser and desktop app. When working in the web or desktop app version, enjoy a single app for all your team and customer communication: * Unlimited voice conference calls (participants) * Toll-free minutes (minutes per month) * Internet Fax, unlimited * SMS * Desktop and Mobile SMS * Team Chat Collaboration * Team collaboration chat messaging * Team collaboration Rooms * File sharing * Video meetings * Video calling * Video meetings * Video meeting recording * Email * Email with integration to Google, Microso, and IMAP * Contact Management and Calendar * Contact management * Calendar and meeting scheduling * Create notes on contacts and calls * High-definition (HD) voice * Call recording * Voicemail transcription * Voicemail to email notifications * Voicemail to SMS notifications * Auto attendant * Multi-level auto attendant * Call history * Call log reports * Team presence and status * Shared line appearance * Busy lamp eld * Single Sign On * Professionally recorded greeting * Hold music * Call group * Integrations * Google/Outlook email, contact, and calendar integration * Advanced integrations with CRM and customer-facing apps * Enterprise integrations with CRM and customer-facing apps * Call reporting * Real-time visibility and monitoring * Gamification * Trend analysis * Customized reports and dashboards * Quality of Service metrics * Lifetime data retention * Access to an admin portal * Analytics add-on * 24x7 customer support Join 100k+ Nextiva customers using the most reliable network in the industry.

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What's New in Nextiva App

27.5.0

December 12, 2024

Fixes: - Logging and reporting improvements - Bits and pieces here and there that needed some attention

Reviews of Nextiva App

Most Recent Highest Rated Lowest Rated

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The good: When you finally get logged in the app works well. It takes some getting used to because the UI is clumsy. Excellent voice quality, no drops or audio issues and texting always works so three stars. The bad: This app needs help, especially the UI. It logs me out at random and logging in is a hassle because we use SSO. Our org password requirements make us come up with some hard-to-type passwords on a phone. It also wont let my password manager paste in the credentials. Guess I’m not the only one who is frustrated. Some of these reviews are brutal. I’d say buyer beware. IMO this app needs to be rebuilt from the ground up by some more experienced devs. Hopefully all of this feedback will help them improve and get a better app out the door soon.

And please fix your app and don’t tell me to email support. From the other reviews is seems like it’s not worth the effort. ☹️

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user7474847

5 months ago

Response from developer

Thank you for sharing your detailed feedback. We sincerely apologize for the issues you've experienced, especially with the UI and login process. We understand how frustrating it can be when the app doesn’t perform as expected. If you could send us an email at support@nextiva.com with your account details, we’d be more than happy to troubleshoot these issues further. We’re committed to improving the app and ensuring it meets your needs. Your feedback is incredibly valuable in helping us make the necessary improvements. Thank you for your patience, and we hope to regain your confidence soon.

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