Leave a Review Verve Mobile
Not working properly
App closes out about 10-15 seconds after launching with faceID pretty much every time I log in and I need to use Face ID again or even use my online banking credentials, which I thought Face ID would work so I don’t have to use my credentials. I also had all my accounts color coded and someone at the CU changed a theme or color options available to dark colors so none of them match what I had before, and it’s not on brand with everything else they have. mobile deposit is not consistent, and yes, I’ve written for mobile deposit only on back of check. Any time I’ve mentioned mobile deposit the few times I have to go into a branch, staff offer no help and skip over subject. If you are going to offer these types of products, they need to work.Show lessRaquel05
Developer Response
Thank you for the kind words! We're so glad you are enjoying it.Not working since update
I am very frustrated with this app since the most recent update. It keeps abruptly closing on me. I’ve done every conceivable step (both with the app and my devices) to resolve this with no resolution…and while customer support responded to my emails, they were not actually very helpful, suggesting it wasn’t on their end and that no one else had reported a problem. I don’t often write reviews, particularly negative ones, but I’m wondering if anyone else is having issue since the most recent update.Show lessViropana
Developer Response
Thank you for your review! We apologize for the issues you have been experiencing with our mobile app, we understand how frustrating that can be. We have been working with our developer and everything should now be resolved. If you are still experiencing any difficulties, please give us a call and a member of our team would be happy to troubleshoot and document any outstanding issues to relay to our developer. Thank you!Non functional
Apps not working and not able to log in to view my account. Please fix soon.DjTicToc
Developer Response
Hello. Thank you for your review. We are sorry to hear you are having issues with our mobile app. To help troubleshoot, please give us a call at 800.448.9228 and we'd be happy to have a member of our team work with you directly. Thank you!