Brainly User Reviews

Brainly: AI Homework Helper

Brainly sp. z o o

Education

Social Networking

Reviews Summary

Positive highlights

🔍

This app hasSophisticated search engine for finding answers

🤝

This app hasCollaborative community for sharing knowledge

💡

This app hasDetailed step-by-step explanations for better understanding

🆓

This app hasFree access to basic functions of the app

🤖

This app hasHelpful AI feature for answering questions

🏆

This app hasGamification with points and badges to motivate users

Negative highlights

🔒

This app hasDifficult to cancel subscription and get refunds

🤖

This app hasInaccurate or irrelevant answers from bots and users

🚫

This app hasLimited number of free answers before requiring subscription

🕰️

This app hasSlow response time and unanswered questions

🐞

This app hasBugs, crashes, and glitches in the app

🚧

This app hasLack of moderation and inappropriate content

💰

This app hasAggressive promotion of paid subscription options

Top reviews

Most RecentHighest RatedLowest Rated

Scam

Just wanted to see an answer online and you can’t unless you download the app, okay fine then, downloaded the app, oh of course you now need to create an account, no. Didn’t go further than that but then no doubt you’ll have to then subscribe after giving away all your info. Fed up of every website and app and advert thinking they are entitled to your information. Just another scam app collecting data and forcing you to accept cookies etc etc, typical scam like most things are these days.

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hhhsbbsbbsvsbekendm

2 years ago

Response from developer

Hi, Sorry to hear you haven't enjoyed your experience on the app :( We're dedicated to help you with math, algebra, or any other subject. We want to improve, so your feedback will be shared with the rest of the Brainly Team! Armanda

Good App

Brainly is a good app. I’ve been using it for 2 years and it’s amazing. I do just have one problem though… earlier i had to redownload it because it kept crashing and once i did get it back and signed in the whole app had changed. I don’t know why but if it was crashing because of an update or whatever but again the issue is that it’s hard to understand now since the whole finding the answer is weird because it’s a pull up tab not just taking you to another tab where you scroll through like 10 answers to find your answer. Now the app is good but it does lag… a lot. That might be on my part though. I give it a 4 star rating just simply for the lag and crashing if it didn’t do that then I’d give it a 5 star rating.

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Reed_nik

2 years ago

Response from developer

Hi Reed, Sorry to hear you're having trouble! Please send us an email with a screencap of the error message you've received to contact@brainly.com? We can look into this for you! We hope that we can help you solve math and other subjects, as well as get step-by-step explanations from our math word problem solver very soon! Marta

Terrible customer service, basically a scam for tutor help!

I bought brainly tutor so that I could get immediate help on a chemistry question I had. I asked my question and didn’t connect with a tutor right away which was understandable, but after a whole day I never got an answer to my question. I asked my question multiple times and not once did I get connected to a tutor nor have them answer and explain at a later time. I emailed them asking for a refund because I was dissatisfied with the subscription I paid for when they claim that you could be connected to a tutor and have them answer faster than the general public. If not, I would of just asked my question for free on the public forum. I waited 7 days for a response and they only responded to my question asking “how long will it take for a tutor to answer my question?” I emailed asking for a refund before the specific time frame AND THEY NEVER answered my email! what a scam!

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NinaaMedinaa

2 years ago

!!

I’ve used brainly to help with countless subjects. It’s really good and reliable for answers and understanding. Only problem is I’m unable to see answers at times even after downloading app. Idk if this is a concern that’s already being looked into. Pls fix this bug.

Tee'.

2 years ago

Response from developer

Hello there, Thank you for taking the time to share your comments with us. Our Brainly Plus subscription gives students an ad-free experience and unlimited access to all questions on our site, as well as access to our Verified Answers, which Brainly's content experts have vetted. But, it's optional to purchase a subscription and access these features. The rest of the content and experience on Brainly, including questions, answers in math, algebra, and other subjects, and social features, continues to be free to access. Yes, there will be interruptions and restrictions as part of the Brainly Basic plan, but the good news is that your limit and numbers refresh on a daily and weekly basis, so we encourage you to continue to check back often :) Best, Jean

Ridiculous

Brainly would be great if you didnt have to pay. Why am i paying for brainly plus if brainly developers arent even the ones giving me homework help. Im getting help from people who are most likely the same age as me and its absolutely ridiculous i have to pay you guys to get help from someone who isnt even getting paid. Like im saying im paying you (the boss) for an employees help, who doesnt even get paid. Like they are working for free. It’s narcissistic and quite frankly disgusts me. Its like im throwing money in the garbage. Another thing is that you only get like 1-2 free answers a day. Like seriously? I got so fed up with it that i just went to another website that is FREE to get help from fellow peers and there isnt a subscription required or anything. Yall just look free hw help up and you guys could definitely find a much better site than brainly.

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mousie224

2 years ago

Terrible application

wasted my times with creating account just not to see get what I want

SamTheGoatz

2 years ago

Response from developer

Hi! We're sorry to hear that you have not received or are not receiving the answer to your question. While we have an amazing knowledge base, some questions can get missed or not have an answer available. In cases like this, we encourage you to check out our Help Center to get helpful tips on how to get answers from our knowledge-base community. Best, Aneta

It Helps a TON!

So, I’m in Highschool and math can get more difficult, so I might need some outside of class. This app helps a ton because all you need to do is sign up, and your done! You don’t have to pay a single penny! That’s just one reason I love this app. There are also multiple answers so if one is hard to follow you can go and look for another. I love this app so much. Highly recommend it to those people who need some help that’s outside of class, and so you do t have to bug your parents to help, which they probably don’t have the time for. To the point again though, highly recommend, 5 stars 👍

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♠️♣️clover8♣️♠️

2 years ago

The answer system is weird

Getting answers for my work is so easy to get to and 90% of the time is right which is great. I’m not complaining it’s not 100% because I’m still getting high grades and scores. The way it can read the question I get just from a photo and find post a like is amazing. The getting answers is definitely a 5 stars….. now the answer system
People will put the wrong answer under questions I’m using and I can’t find another post to help me out. I’ll figure out the question and want to post it so no one else has the same problem. But I CANT, no matter what I do. Even commenting under the wrong answer to explain how it’s wrong is hard. I tried to and got a message that said “comment won’t post this question was posted too long ago” huh? I’m using the question now though. Then I figure out how to answer but it’s random post not the ones I know the answer to. How can I answer RANDOM questions. I want to answer questions I’ve reviewed myself. Would love for this to be fixed I feel like it’d help people a lot to get the right answer 100% of the time! :)

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answer system

2 years ago

Response from developer

Hi there! Thank you for taking the time to share these comments with us. If you see any incorrect answers on Brainly, you can always report them on-site or to a moderator so that we can keep Brainly's answers of the highest quality. Hello there! We always look for ways to improve and we would greatly appreciate it if you could share your ideas via contact@brainly.com. Best, Aneta

Do not buy on iOS

Yeha well it was great until I had to cancel my membership when there wasn’t an option to in the app besides contact the App Store which mind you when I did it dint appear anywhere under my subscriptions yet when I contacted through the app support they weren’t any help so it’s been taking money for the last three months out of my account and no one can help me fix this issue I’ve tried Apple but the can’t find it or said to candle with Brainly Brainly says they have to be through Apple well it’s kind hard when it’s not there yet still taking money when I’m no longer using the app

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BlueFire627

2 years ago

It’s useless

When u search for the answer on the google it show have an answer but when u open app and search the is no answer related to it even

dancing dool

2 years ago

Response from developer

We're sorry to hear that you have not received or are not receiving the answer to your question. While we have an amazing knowledge base, some questions can get missed or not have an answer available. In cases like this, we encourage you to check out our Help Center to get helpful tips on how to get answers from our knowledge base community. Marta