I’d give negative stars if I could
The app is very unreliable. It disconnects from Bluetooth if I exercise for long. It won’t work if it loses connection to the online store. It disconnects nearly every time I try to workout. Any data I had for my workout is lost every time it disconnects, so there’s no way to keep track of my progress.
There’s no point to having this app at all. Without it, I still have no metrics for what I did, but at least I get a whole workout finished without technical difficulties and it’s much less stress.
There’s no point to having this app at all. Without it, I still have no metrics for what I did, but at least I get a whole workout finished without technical difficulties and it’s much less stress.
Show less
Good app
I have rower and I like the different exercises offered. I find it a little too expensive though. but very complete when you put the right intensity into the exercises
Workout history erased. Where is customer support?
Had my equipment since May. Went to use my machine yesterday to find I was inexplicably signed out. Signed back in but it was as if I was a new user. Only shows workouts from this month. Extremely disheartening to lose all that information on this app. Thankfully the history is still in my Health app, but I can’t export it like I can with the myCloudFitness app. Customer service is nonexistent. I’m hoping against hope that someone from MyCloudFitness will respond and help restore my workout history. Truly frustrating. Otherwise, it’s an OK app. The interface is nice. The data displayed on the console(calories burned, HR, etc.) doesn’t always sync with the app. Haven’t tried to play any of the videos.
Show less