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Details about My AMP

  • Released
  • Updated
  • iOS Version
  • Age Rating
  • Size
  • Devices
  • Languages

Features

Developer of My AMP

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Version History of My AMP

7.30

November 27, 2024

• Minor bug fixes and enhancements

7.29

October 21, 2024

• Minor bug fixes and enhancements

7.28

September 30, 2024

• Welcome to AMP Super - We've created a new super dashboard which gives easier access to the features that matter most • Digital insurance - Eligible members will now be able to access and manage their insurance from the My AMP mobile app • Minor bug fixes and enhancements

More

7.27

September 2, 2024

• Minor bug fixes and enhancements

7.26

July 31, 2024

• Minor bug fixes and enhancements

7.25.1

May 27, 2024

• Introduced the Contributions quick link - access your Contributions and Transfers in menu from the App dashboard • Minor bug fixes and enhancements

7.25

April 25, 2024

• Introduced the Withdrawals hub & access to the EasyDraw facility - now you can access all your Withdrawal features in one place and submit an EasyDraw withdrawal from your App • Minor bug fixes and enhancements

More

7.24

March 18, 2024

• Introduced the Interim Transaction listing feature - now you can download a list of your Bank transactions for custom dates, avoiding the need to wait for your account statement • Minor bug fixes and enhancements

More

7.23

December 11, 2023

• Minor bug fixes and enhancements

7.22.1

November 30, 2023

• Minor bug fixes and enhancements

Price History of My AMP

Description of My AMP

Manage your AMP banking, super, insurance, and investments anywhere, anytime Account management: • View bank and wealth statements and correspondence • Retrieve login details • Set up banking and super alerts via iPhone, iPad or Apple Watch • Log in securely via PIN or Face ID Transactional features: • Set up BPAY® billers & payees, and transfer money • Manage all your cards in one place • Add your AMP bank cards to your Apple wallet • Make near real time payments using BSB and Account Number • Make near real time payments via Pay ID Financial planning and tracking: • Monitor the progress of your savings goals • Track your investment performance Superannuation and retirement: • Start bringing your other superannuation accounts together using the 'Search for my Super' feature • Check your insurance inside super • Update and manage your super beneficiaries Additional services: • Access products and offers to apply for a saver, access, or a term deposit account • Submit a prequalify form for a home loan Customer support: • Submit a general enquiry • Chat with customer support • Track requests you've made with the bank Your personal information will be used for purposes such as the delivery of the above in-app features and services, authenticating your access to the app, letting you know about products and services that may be of interest to you and helping us to understand usage of and make improvements to our app. For these purposes, your personal information may be shared with other entities in the AMP Group and with our relevant third-party service providers. For more information on how we handle personal information, please refer to our Privacy Policy. ® Registered to BPAY Pty Ltd ABN 69 079 137 518
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My AMP: FAQ

Is the software for My AMP compatible with iPads?

Yes, My AMP has support for iPad devices.

Who is responsible for the creation of the My AMP app?

AMP Services Limited built the My AMP app.

What is the minimum iOS version supported by My AMP?

Your iOS device must have at least iOS 13.0 installed to use the app.

How do users rate the app?

With a rating of 5 out of 5, My AMP is one of the top-rated apps in its category.

What’s the app category of My AMP?

The Main Genre Of The My Amp App Is Finance.

What is the newest version of My AMP?

The latest version of the My AMP app is 7.30.

When was the most recent My AMP update released?

The last update for My AMP was on November 30, 2024.

When did the app first launch?

My AMP was first released on February 5, 2023.

What is the age rating of My AMP?

This app is appropriate for all ages, with no offensive or inappropriate content.

What are the languages supported by My AMP?

My AMP is available in English.

Can I enjoy My AMP by subscribing to Apple Arcade?

Sorry, My AMP is not on Apple Arcade.

Can I find in-app purchases in My AMP?

Sorry, in-app purchases are not available for users of My AMP.

Can I use My AMP with Apple Vision Pro?

No, you cannot use My AMP with Apple Vision Pro.

Does My AMP incorporate ads within the app?

Yes, My AMP incorporates ads within the app.

Alternatives to My AMP

Reviews of My AMP

Nuisance

Stopped working. Entering new PIN allows three digits only, when touching the fourth number jumps to the next screen confirm PIN. Same thing again, jumps to next screen and freezes unable to enter user name and password. Called AMP tech help, deleted snd reloaded app twice after power off/ on phone as suggested, no change. Thank god online banking on the computer works, would be in the dark otherwise. Deleted app from phone, useless.
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Response from developer

Thanks for reaching out. We're sorry to hear this is happening, can you please reach back out to our team on 1300 657 801 to share that this problem is still not fixed so that they can help troubleshoot this for you right away. Thanks, Alice.

Horrible app/useless customer service

The App is not user friendly and the customer service even worse. The man on the phone could hardly speak English, he could not understand what I was asking, he just kept repeating the generic script he has been given. I asked multiple times to transfer me to someone who understood what i was asking even though it was so basic I was on the phone for 30 mins. Will be moving all my money out of ANZ
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Response from developer

Hi, thanks for your message and apologies for the issues you're experiencing with the My AMP app and that our customer service was not at the right standard. We’d appreciate the opportunity to chat with you once more and to help resolve your issue. Can you please reach out to our customer service team on 1300 657 801? Thanks, Sarah.

Useless Bank - AMP app doesn’t work

AMP app doesn’t work. It worked from 2015 to this year. However, now when I log into AMP I cannot see any transactions and an error message pops up. I have been battling this matter for over a month with AMP and have experienced the worst customer experience. At times, calls are answered off shore in Malaysia and the language barrier and delayed communication makes it difficult to raise your concerns. At times, others have called me and asked me to resolve the issue with them over the phone. However, to no avail the app doesn’t work. Last year it took 3 months to open a savings account for my teenage son. My husband and I called every day to try and open an account, however each customer service person that answered couldn’t open a basic savings account. From these ongoing issues and poor customer service we are now closing our account with AMP and banking elsewhere. The star rating really shows how poor the app is and the customer service is even worse. Still a useless bank and the app still doesn’t work. On the phone right now and no one can fix it. Apparently, it gets escalated to the technical team, but it still doesn’t work. The app hasn’t worked for years. Why isn’t the app fixed? Why isn’t anyone from the technical team able to fix this useless app??
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Response from developer

Hi Fiona, we're sorry to hear you're having trouble using the app and that you're dissatisfied with the customer experience which has caused you to move from AMP. This is definitely not the level of experience we aim to provide to our customers. We will definitely share this feedback with our team to learn and grow from this experience for our future customers. If you wish to speak with us in more detail about this please call us on 13 30 30. Thanks, Alice.