IPVanish User Reviews

Reviews Summary

Top reviews

great program

the program works extremely smooth and efficient. Thank you.

I checked my bank account and it charged me $127.00 instead of the $7.00 cdn monthly charge what is going on????

Response from developer

Hi there, Thanks for taking the time to share your positive experience with our VPN service. We're committed to providing you with the best VPN service and your feedback means a lot to us. Thank you for your support and for trusting IPVanish as your go-to VPN service.Best regards, IPVanish

IPVanish

Excellent product I’ve enjoyed this app for years and found no issues with it

Response from developer

Thank you for your positive feedback about IPVanish! We're thrilled to know that you're enjoying our VPN service. At IPVanish, we remain committed to providing you with the best VPN experience possible. Thanks again for your support, and please don't hesitate to reach out if you have any questions or concerns. Best regards, IPVanish 

Not working and need my money back

I just downloaded the app and started setting it up. I paid for a 2 year subscription.

Then I created a password but the screen froze for a few minutes. I got tired of waiting so I closed the tab.

I tried to sign in but my password won’t work. I tried going back to the link and every time I put in a password it still freezes. I tried the I forgot my password to reset. But I am not receiving any email to reset it.

Tried calling the help number and there was no answer. I cannot sign in to cancel my account.
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Response from developer

We can help you, please send us an email to management@ipvanish.com and we will be happy to assist you. We look forward to hearing from you.

Very reliable

I’ve used ipVanish for about 5-6 years now. I use it on PC’s, iPad & iPhones. It’s always been reliable and on the odd occasions that I’ve had a query, support is on hand. Initially when contacting support there’s always an automated FAQ list that is often all that’s needed, but email help by a real person is always available after that self help.
The Apps are frequently updated to alleviate security concerns, updates are simple to apply.
Only one small infrequent glitch can be with interference to my email. This is easily resolved by disconnecting when at home in a secure environment then reconnecting again.
My plan, when taken out guaranteed no price increases for life. This has been continuously honoured on my 2 year contract renewals.
I can thoroughly recommend ipVanish.
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Response from developer

Thank you for your positive feedback about IPVanish! We're thrilled to know that you're enjoying our VPN service. At IPVanish, we remain committed to providing you with the best VPN experience possible. Thanks again for your support, and please don't hesitate to reach out if you have any questions or concerns. Best regards, IPVanish 

Excellent VPN

I have had IPVanish for a number of years now and can honestly say I have never had any issues with it. I have found it very easy to use, and it is without doubt an excellent VPN. I once had to contact them over changing my password and the support team were brilliant. They contacted me extremely quickly and advised me what to do. I cannot fault this app 👍
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Response from developer

Thank you for your positive feedback about IPVanish! We're thrilled to know that you're enjoying our VPN service. At IPVanish, we remain committed to providing you with the best VPN experience possible. Thanks again for your support, and please don't hesitate to reach out if you have any questions or concerns. Best regards, IPVanish 

great program

the program works extremely smooth and efficient. Thank you.

I checked my bank account and it charged me $127.00 instead of the $7.00 cdn monthly charge what is going on????

Response from developer

Hi there, Thanks for taking the time to share your positive experience with our VPN service. We're committed to providing you with the best VPN service and your feedback means a lot to us. Thank you for your support and for trusting IPVanish as your go-to VPN service.Best regards, IPVanish

Reliable, user friendly and responsive.

I have used IPvanish for years now and have been loyal for a number of reasons. The interface and functionality is outstanding, the connections are very reliable and responsive and the yearly subscription reasonable.

Response from developer

Thank you for your positive feedback about IPVanish! We're thrilled to know that you're enjoying our VPN service. At IPVanish, we remain committed to providing you with the best VPN experience possible. Thanks again for your support, and please don't hesitate to reach out if you have any questions or concerns. Best regards, IPVanish 

Key

Only doing this for a stupid hacking key

Fc mobile hack

The game is great! But there is one thing and that thing is that for the fc mobile hack to get coins it doesn’t work

Why was i charged?

I downloaded the free trial and it instantle charged me!

Response from developer

Hi there, when you sign up for IPVanish's annual account for the first time, you are offered a 7 day free trial, monthly accounts do not qualify. Apple asks to confirm your payment details but you will not be charged $89.99 at signup. Apple will only charge you after the 7 day trial is finished. You can cancel your account at any point during the free trial by going to https://support.apple.com/en-us/118223  and you won't be charged. If you need to contact Apple for a refund, you can reach them by following this link https://support.apple.com/en-us/118223 

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