MidWest America FCU Mobile User Reviews

MidWest America FCU Mobile

MidWest America Federal Credit Union

Business

Finance

Top reviews

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Great App

Simple to use and good, clean interface. Love the app & recent update!

arichards115

a year ago

Response from developer

Happy to hear you are enjoying the new release. Thanks for leaving your feedback!

Needs Transaction Comments

For the most part, that app is great. We use it to manage both the business and personal finances, and it is simple and easy to transfer money to appropriate accounts. The only major feature the app appears to be missing is the ability to leave a comment on a transfer. In order to do so, I have to get on the desktop to make the transaction so I can leave the comment. The app improves our efficiency, except for this one major bottleneck.

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Lord Octomonkey

2 years ago

Response from developer

Thank you for the feedback on our app and the features you are looking for. We are currently working to upgrade our digital banking product which will be released late-summer and hope that you'll find all of the new features helpful in managing your accounts.

Great App, serves its purpose

Nothing more, nothing less

schaffer06

2 years ago

Transaction Comments

I would like to write comments for a transaction in the mobile app, like I can on a laptop. It makes it very inconvenient to register the transaction in the mobile app, then I need to login on the laptop to insert a comment about the transaction. I have been a member for 20 years. I believe this if change is implemented it will benefit your members.

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Dmtar1

2 years ago

Response from developer

Hello Dmtar1, thank you for your in-depth feedback about our app. I will pass your suggestion to our mobile team.

Can you fix this??

About a month ago the app stopped working. When I try to log in it gives me a middleware\MFM error. Is there something being done to fix this ?

kyleejo414

3 years ago

Response from developer

Hello kyleejo414, if you could reach out to our customer service via email callcenter@mwafcu.org or by phone at 1-800-348-4738. We can help troubleshoot the problem you are having with the app and give you some more direction.

Middleware Error Message

I have been using this app for 5 years. Had no issues until this year. Serval months ago I started receiving the middleware error message. Went to the branch where their IT person couldn’t figure it out. A day or so later it started to work again. Fast forward several months, it’s happening again. So frustrating. Can’t get it to work yet my husband has no issues accessing our accounts through the app on his phone.

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FrustratedUser23

3 years ago

Won’t let me sign in

I’ve been banking with you guys for about 6 years and I tried to sign in on the app, but it says I need to add some kind of middleware. Is there a way that I don’t have to use middleware and just sign in or anything?

lgndkllr11287

3 years ago

Used to work... now it doesn’t.

I never had issues with the app, that was until I upgraded to an iPhone 12. Ever since then, I can never get past the “verifying information” screen. The app works on my iPad, and the website works, but there are obviously some major issues with the app on the newer iPhones.

chandler_witz

4 years ago

Response from developer

We're sorry to hear that you're having trouble with the app on your iPhone 12. Are you still having issues at this time?

December 2020 and still no Apple Pay?!?

The app is largely fine and does what it says, but seriously, not allowing Apple Pay yet, where the payment tokens are always unique as compared to dipping the chip on the debit card can still be compromised. I’m about to switch CU’s solely on this negligent and egregious oversight because it is clear that they do not take security for member’s payment card data seriously enough. PCI compliance is simply not enough any longer.

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mabus42

4 years ago

Horrible update!!

I absolutely despise this new update!! To have to put in my password and go to my email to get a code EVERYTIME!! I want to check my account!!! Hate it!! I need a recommendation for a new bank!!! I’ll give them 2 weeks to change this feature or I’m closing my account of 14 years!

Rocket467