Leave a Review MidWest America FCU Mobile
Great App, serves its purpose
Nothing more, nothing lessschaffer06
Transaction Comments
I would like to write comments for a transaction in the mobile app, like I can on a laptop. It makes it very inconvenient to register the transaction in the mobile app, then I need to login on the laptop to insert a comment about the transaction. I have been a member for 20 years. I believe this if change is implemented it will benefit your members.Show lessDmtar1
Developer Response
Hello Dmtar1, thank you for your in-depth feedback about our app. I will pass your suggestion to our mobile team.Can you fix this??
About a month ago the app stopped working. When I try to log in it gives me a middleware\MFM error. Is there something being done to fix this ?kyleejo414
Developer Response
Hello kyleejo414, if you could reach out to our customer service via email callcenter@mwafcu.org or by phone at 1-800-348-4738. We can help troubleshoot the problem you are having with the app and give you some more direction.Middleware Error Message
I have been using this app for 5 years. Had no issues until this year. Serval months ago I started receiving the middleware error message. Went to the branch where their IT person couldn’t figure it out. A day or so later it started to work again. Fast forward several months, it’s happening again. So frustrating. Can’t get it to work yet my husband has no issues accessing our accounts through the app on his phone.Show lessFrustratedUser23
Won’t let me sign in
I’ve been banking with you guys for about 6 years and I tried to sign in on the app, but it says I need to add some kind of middleware. Is there a way that I don’t have to use middleware and just sign in or anything?lgndkllr11287
Used to work... now it doesn’t.
I never had issues with the app, that was until I upgraded to an iPhone 12. Ever since then, I can never get past the “verifying information” screen. The app works on my iPad, and the website works, but there are obviously some major issues with the app on the newer iPhones.chandler_witz
Developer Response
We're sorry to hear that you're having trouble with the app on your iPhone 12. Are you still having issues at this time?December 2020 and still no Apple Pay?!?
The app is largely fine and does what it says, but seriously, not allowing Apple Pay yet, where the payment tokens are always unique as compared to dipping the chip on the debit card can still be compromised. I’m about to switch CU’s solely on this negligent and egregious oversight because it is clear that they do not take security for member’s payment card data seriously enough. PCI compliance is simply not enough any longer.Show lessmabus42
Horrible update!!
I absolutely despise this new update!! To have to put in my password and go to my email to get a code EVERYTIME!! I want to check my account!!! Hate it!! I need a recommendation for a new bank!!! I’ll give them 2 weeks to change this feature or I’m closing my account of 14 years!Rocket467
What happened to my card???
I find this app very convenient, WHEN it works! Sometimes it signs me out randomly and now my card is not connected to my account anymore! I use the card controls for security purposes. Now it’s saying I have to contact my bank to add my card to my account. I’ve had the same card now for a couple of years and it hasn’t expired so I’m not understanding what the problem is. Very aggravating and frustrating!Show lessComplexSuperiority
Critical error
That's all I can get out of this app anymore! Not sure what has happened but it's been doing it since 3/3/20 for me with no change or updates. Guess I'll go back to the browser for now!g_dabau
