Live Reviews:
Genesys Cloud Collaborate

Genesys Cloud Collaborate

⭐️3.9 / 5
Rating
🙌14
Ratings
📼5 scs
Content
📦~ in 0 month
Updates frequency
🗣❌ unsupported
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All Versions of Genesys Cloud Collaborate

2024.7.0

July 3, 2024

- Improved the performance of loading the chat roster - Added an option in the settings to remove the avatar from the chat roster - Localization improvements
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2024.22.0

May 29, 2024

- Fixed tapping on notifications to open the associated chat room - Improvements to the groups membership list displayed under a user's profile
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2024.18.0

May 9, 2024

- Added additional supportability logging

2024.17.0

May 3, 2024

- Fixed an issue where a Zoom link would open an empty page - Localization improvements
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2024.13.0

April 3, 2024

- Fixed an issue where the wrong image in a chat conversation could be displayed - Localization improvements
More

2024.9.0

March 4, 2024

- Bug fixes and stability improvements

2024.6.0

February 20, 2024

- Bug fixes and stability improvements

2023.51.0

January 3, 2024

- Bug fixes and stability improvements

2023.46.0

November 29, 2023

- Bug fixes and stability improvements

2023.42.0

November 1, 2023

- Bug fixes and stability improvements

Price History of Genesys Cloud Collaborate

Description of Genesys Cloud Collaborate

Genesys Cloud™ Collaborate is an enterprise collaboration app for iPad and iPhone. Collaborate is designed to unleash the creativity, ideas, and passion of your employees, partners and customers with anytime, anywhere access. Quickly search and find the expertise in your company and communicate by phone, SMS, chat, and email. Features - Access employee profiles in a cloud-based directory - Search colleagues by name, title, skill, and qualification - Update your profile from within the app - Create a favorite list of company contacts - Call, email, and chat from within the app
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Genesys Cloud Collaborate: FAQ

Is the software for Genesys Cloud Collaborate compatible with iPads?

Yes, Genesys Cloud Collaborate works on iPad devices.
The app was developed by Genesys Telecommunications Laboratories, Inc..
The Genesys Cloud Collaborate app currently supports iOS 16.0 or later.
The average rating for the Genesys Cloud Collaborate app is 3.9.
The Primary Genre Of The Genesys Cloud Collaborate App Is Business.
The latest Genesys Cloud Collaborate version released is 2024.7.0.
The latest Genesys Cloud Collaborate update was rolled out on July 4, 2024.
The Genesys Cloud Collaborate app launched on February 5, 2023.
The Genesys Cloud Collaborate app contains no objectionable material and is suitable for children aged Genesys Telecommunications Laboratories, Inc..
You can use the Genesys Cloud Collaborate app in Arabic, Czech, Dutch and 18 more.
No, Genesys Cloud Collaborate is not on Apple Arcade.
No, Genesys Cloud Collaborate does not integrate in-app purchases for users.
No, Genesys Cloud Collaborate does not support compatibility with Apple Vision Pro.

Screenshots of Genesys Cloud Collaborate

iphone
ipad

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Reviews of Genesys Cloud Collaborate

  • Horrible.

    Bugs out every day, functionality is not suitable for employees on the go. Support has given no solutions besides to keep reinstalling the app.
  • No notification

    It some time send notifications and sometimes it don’t . I have all my notifications settings on .. smh

    Developer Response

    Thanks for your review and sorry about the trouble you've been having with Genesys Cloud Collaborate. Please refer to the following documentation to ensure you meet the criteria for push notifications (https://help.mypurecloud.com/articles/purecloud-collaborate-for-ios-faq). Please reach out to your Genesys Cloud Designated Contact and open a support case if you have any additional issues.
  • Well done Genesys!

    Phenomenal product with continuous updates. Seamless transition from desktop or web browser!