inDrive. Save on city rides User Reviews

inDrive. Save on city rides

SUOL INNOVATIONS LTD

Travel

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Reviews Summary

Positive highlights

🤝

This app hasDrivers are polite and professional

💰

This app hasAffordable and cheaper than Uber/Lyft

🚗

This app hasVariety of vehicle options (car, moto, delivery)

🧭

This app hasUseful for getting around in certain countries

🤑

This app hasAbility to negotiate/offer your own price

Negative highlights

❌

This app hasPoor customer support, difficult to reach

🗺️

This app hasInaccurate location tracking and mapping

🚫

This app hasDrivers sometimes ask for more money after accepting the ride

🔒

This app hasLack of safety features and verification

🤖

This app hasTechnical issues with the app and buggy functionality

💳

This app hasNo option to pay by card, only cash

🚫

This app hasDrivers canceling rides or not showing up

📤

This app hasDifficulty deleting account and personal information

Top reviews

Most RecentHighest RatedLowest Rated

Far below any of the other apps

I tried this for the first time in Morroco. I use these apps because of the security they offer. The app does not offer the possibiiity of card payment despite the fact that every ride sharing app I’ve ever used does. The second driver accepted the ride but when he finished he claimed to have no change from 50 and was happy to charge me 40 for a 34 DH ride. In the end, he eventually gave charge but marked it up one. He did not finalize the ride at the end; he presumably did this so I couldn’t leave a review. I tried to contact customer service but it constantly says “connecting to agent”. I would refrain from using this in the future - it doesn’t feel secure.

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2020 coxd nlcs

13 days ago

Cant put my drop off

Limited drop off

Upicksucks

14 days ago

G

Good driver 100% safe an reliable

Badgettn

20 days ago

Driver

Can I work in Montreal and how many models should the vehicle be?

azamfn

a month ago

Response from developer

Hello! We truly appreciate your interest! For working in Montreal, we recommend checking local regulations and vehicle requirements for specific model eligibility. Alternatively, you can contact us at support@indrive.com! Thank you!

Doesn’t work

No internet massage

Venta2543

2 months ago

Bugs and overheats phone

Previous versions of the app worked well. But in the past two months it has become horrible: (1) the location of the driver doesn’t update real time, (2) many times it is not possible to contact the driver because the app doesn’t respond or crashes, (3) the app overheats the phone and drains my battery. As I said, it USED to work well but i think since the latest iOS release it’s become full of bugs.

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Jmcc625

2 months ago

Response from developer

Hello! We appreciate your feedback and truly regret the issues you've faced with the app. It's concerning to hear about the location updates, crashes, and overheating. Your experience is important to us, and we’ll take your comments into account for future improvements. Thank you for sharing!

Not very accurate

I’m in Colombia and the app is not very good in finding the location were you are.. some addresses are completely ignored.. the fee to pay is not always suggested and in general I find the actual version worse than the previous versions I tried.

SunFrancisco

2 months ago

Response from developer

Hello! We appreciate your feedback about location accuracy and fare suggestions in Colombia. It’s concerning to hear that you feel the current version isn't meeting your expectations. Your insights are important, and we’re committed to making improvements. Thank you for sharing your experience!

Better than Grab!

Map accuracy needs improvement so we can better see real time how far the driver is. But all
In all i'm enjoying using this better than Grab. Quick to find drivers and they're very polite and respectful. Looking forward for more improvements!

riri02746828374

2 months ago

Drivers lack accountability for their driving skills

First driver this morning dropped me off behind the building I was suppose to go. I ended up walking to the front like I was suppose to because common sense would tell you I had no business being dropped off behind a building and nor was I gonna complain or explain, just gave them 4 stars and kept it moving. Next driver a few hours later got lost on the tracker and I had to call to see where he was at. The app barely has live GPS tracking. Just off the strength of the way they were driving was like they lacked driving policies like how Uber and Lyft has theirs properly set up for their drivers. I’m over this app. I deleted my account moments later. It’s definitely not worth the price you set when the recommended price is only gonna be price matched by drivers using multiple driving apps anyway. I’m officially done.

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jessy3D

3 months ago

Response from developer

Hello! We value your thoughts and appreciate you sharing your experiences. It’s concerning to hear about the issues with driver accountability and GPS tracking, and we understand how this impacted your rides. Your feedback is crucial, and we're committed to improving. Thank you for letting us know.

bed support

I don’t know how this app working without support

Sberdila-15

3 months ago

Response from developer

Hello! We're really sorry to hear about your experience with support. It’s important to us that you feel heard and assisted. Your feedback is crucial, and we’ll make sure to use it to enhance our service. Thank you for sharing your thoughts with us!