inDrive. Save on city rides User Reviews

Reviews Summary

Top reviews

Nice drive

Fantastic

Worst experience

Hello inDrive I’ve been contacting you guys and every time I do you tell me you will get back to me your app and service is not professional I’ve lost my wallet and nothing is been done it had been 5 days now I keep trying and nothing your not a reliable drive I am profoundly discouraged about how your team handles situation, do not worry I will make sure I never use this app again and trust y’all have a bad reputation.
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Response from developer

Hello! We are sorry to hear about your review. We would appreciate it if you could share more information about your review with us at support@indrive.com. Thank you.

Excellent service

I used it for the first time. Had an excellent experience. Very reasonable prices with courteous staff.

Best Online Cab/TaxiService

During my holidays in Nepal I have used this service. Kinda like Uber/Lift. Very easy to call thru app, I like Comfort one which normally EV taxi will come to pick. Hoping in future money charge from bank account than Cash. During stay Nepal even i have used City to City it was cheaper than other service. Love it. Love from USA/Australia.
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Far below any of the other apps

I tried this for the first time in Morroco. I use these apps because of the security they offer. The app does not offer the possibiiity of card payment despite the fact that every ride sharing app I’ve ever used does. The second driver accepted the ride but when he finished he claimed to have no change from 50 and was happy to charge me 40 for a 34 DH ride. In the end, he eventually gave charge but marked it up one. He did not finalize the ride at the end; he presumably did this so I couldn’t leave a review. I tried to contact customer service but it constantly says “connecting to agent”. I would refrain from using this in the future - it doesn’t feel secure.
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Cant put my drop off

Limited drop off

G

Good driver 100% safe an reliable

Driver

Can I work in Montreal and how many models should the vehicle be?

Response from developer

Hello! We truly appreciate your interest! For working in Montreal, we recommend checking local regulations and vehicle requirements for specific model eligibility. Alternatively, you can contact us at support@indrive.com! Thank you!

Doesn’t work

No internet massage

Bugs and overheats phone

Previous versions of the app worked well. But in the past two months it has become horrible: (1) the location of the driver doesn’t update real time, (2) many times it is not possible to contact the driver because the app doesn’t respond or crashes, (3) the app overheats the phone and drains my battery. As I said, it USED to work well but i think since the latest iOS release it’s become full of bugs.
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Response from developer

Hello! We appreciate your feedback and truly regret the issues you've faced with the app. It's concerning to hear about the location updates, crashes, and overheating. Your experience is important to us, and we’ll take your comments into account for future improvements. Thank you for sharing!

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