Leave a Review Acuity Insurance
No dark mode; wallet cards get out of date
Cards in Apple wallet expire without warning. They should just update as the policy is renewed, so a current card is always readily available.
Also, the app forces Face ID to sign in, instead of letting users use the built-in iOS 18 feature to require Face ID for the app.Edward Brey
A true story
Often I heard of a company named Acuity and how professional and engaging they were. In 2023 I decided to secure our insurance needs with Acuity. The short of it is - we experienced a true story. Thank you.kcfan5563
Fantastic company!
We love Acuity. Amazing insurance company and awesome claims service. Great appNickshininger
Easy to use
Nice interface, no confusion using this site.Luluohio
Difficult billing and policy
When having multi-products insured the policy and billing method causes problems.
A
My mortgage providers are confused by your policy/billing. It appears that the amount due Acuity is the sum of multiple policies, therefore when the mortgage providers do their analysis for the upcoming year the inflated amount causes a shortage in the escrow account and an increase in my monthly mortgage payment or request for additional escrow funds. To further add to the problem this makes it difficult to pay what I am responsible for paying; my auto and umbrella policies. The representative at Acuity couldn’t understand that I only wanted to pay my auto and umbrella policies. The total due that she was telling me included a dwelling that Acuity had not been paid yet. They could not understand that. I could not get an amount due and pay for my…auto and umbrella policies.Show lessLNugh
Application Problems
App times out after logging inSulzy88
Bad!
Keeps kicking me out.on4984fbqawfr;on3r0
Owner
Easy to sign up1Packers
App payment
Paying with the Acuity app was quick and convenient!mimigoose43
Waste of time
What is the point of making these insurance certificates if I still have to call in? Additionally, insured is not checked on the certificates that are being created so I have to call in anyways.MeMike1983
