Leave a Review Acuity Insurance
Great company
Janice is easy to talk to and understand. She is always available and we feel very comfortable with her as she is very knowledgeable. In our opinion, Acuity is a great company with excellent employees.Bob&LauraK
Fees
Why is there a $5 fee to pay online? That’s crapShaggyMPD
Steve Thompson
The first time I tried to use the app and I use my ID and password it did not work. Very upsetting with all the money I give you guys each year this happens. Not a happy camper. Thank God it wasn’t an emergency.teehee thompan
Acuity App
Was easy to set up and made payment without problems.SalSal25
Written premium change
We just called our agent to add a car.
The statement came showing the amount as $768 for the car.
When I went to pay $768 with a credit card online a received an error message saying the minimum was $899.50 and thought me out of payment schedule.
I had to start all over again and this time I paid the $899.50 even though my bill was $768.
The statement included my home insurance which is paid by the escrow department of the bank.
I know the difference will be a credit someday.
I did not appreciate being kicked out of payment program and wasting my time to reenter my data again when I knew $768 was the amount due by me and the remaining balance would be paid by the escrow company.
Thank you!
Bruce
Bruce ReadyShow lessxxxxxxxx cxxxxxxx.
Fantastic customer service- timely & prompt
Fantastic customer service- timely & promptjjjjkkkkkgggggg
Easy to use
This app is so easy to use. Any info you need is here. I had a claim and was able to see the notes of the person working it so I always knew what was going on.Ltlsuez
Acuity
I have been impressed with their competitive rates and the best customer service people of any insurance company I’ve ever dealt with!1Tots
Mr AW
Good service. High quality. I am glad that I was referred to this companyallen vegas
Lowest quality app
Like a child would build a better app than thispgsfulcrum
