Leave a Review Acuity Insurance
Doesn’t work
Wow .....You need to fix this, first app I’ve seen that makes it so difficult to pay a bill.Too specific password limits, can’t enter security questions. I can’t even get sign up. Not what I expect from the service I’ve received in the past from Acuity.Schneidds
Can’t view selected payment options
When choosing how much to pay the bill, the option you select is a circle usually with a blue dot to show that you’ve clicked that option. This is the only app that I’ve made a payment that fails at that.STEV!
Agents
Any chance we can have an app for agents too? It would great to provide additional services to our customers while we're on appointments! Thanks!Vikingqb7
Has basics, forgets easily
It would be nice if you remembered your login.Edward Brey
Junk
Only a few functions of the app work consistently. The payment option rarely works, just takes you to a white screen. Same thing on the ID Card tab, white screen. Overall worthless, why release an app if it's not ready for showtime.Mojojl
Could be better
Thought this app would make my life easier. Not so much.
A LOT of information has to manually filled to accomplish anything. If I'm making a payment or filing a claim I don't want to have to find my policy number or my Agency code, I may not have it on me. Being able to use my online login within the app and have the app verify my information would be more customer friendly and convenient. I would
prefer auto-fill option whenever possible. The less typing and clicks the better. App could be very useful if modified to make customers experience simpler and with less typing.Show lessInsurance policy holder
Julie
Worst app I've ever downloaded. I have been trying for three days to sign in. I'll set my phone down and walk away while it's signing me in 15 minutes later it still trying to sign me in. This is a completely non-working.Julblam
Freezes after log in
After you input your log in the app will freeze on the loading screen. Tried multiple times to log in with the same results. Can't rate zero stars, so 1 star until fixed.Sabres on a
